What to look for in a benefits officer candidate

When seeking your next benefits officer, you need to be interviewing a high calibre of candidate who will be able to demonstrate their relevant skills and experience, much of which is outlined below.

Benefits officers are vital components of any HR department. Their role primarily involves the administration of employee benefit programmes.

In most cases, a benefits officer will report to the payroll and benefits manager, and under their guidance will ensure the HR department and payroll teams work efficiently and accurately to administer all employee benefit payments.

What does the job entail?

Day-to-day, a benefits officer will run both internal and external payroll and benefit reports, these will be regular or ad hoc HR processes.

They will accurately administrate any changes to department processes that support benefits projects and other schemes.

Skills and Experience

The right candidate will have an understanding of benefits processes and experience of performing the responsibilities required.

They will have up-to-date knowledge of current legislation and policies, while the ideal candidate will have the following skills:

Analytical and problem solving skills

  • Excellent numeracy skills
  • Ability to work independently or as part of a team
  • Good communication skills


  • Attention to detail and proven track record of working to a high standard
  • Highly motivated and ability to work towards deadlines
  • Ability to maintain confidentiality when working with sensitive information

Not only should you look for candidates with the required skills and experience, you should be seeking those who embrace the values and ethos of your business, which can be revealed during the interview process.

Hiring a benefits officer

The recruitment specialists at Portfolio CBR can help if you are looking for talented individuals with the skills and personality outlined above.

If you are looking for candidates for a positions such as HRIS specialist or interim reward specialist, contact us on 020 7650 9190 to speak to one of our highly trained recruitment consultants.

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