The role of a HR Administrator

A HR Administrator is a starter position with the HR department and is a role that reports to the HR manager, assisting them with their everyday needs and supports the entire department. Having a HR administrator in your team means that they can be the first point of contact for employees and stakeholders when they have any HR related queries, allowing the more senior members of the team to focus on the wider business strategy implementing new processes.

Having an administrator within the team means that they can support your upper management and employees in a range of functions, including administering the pension payment submissions, new starter processes and keep up to date with the offboarding of any leavers. A HR administrator should be able to organise and maintain personnel records and handle confidential documents, while ensuing the employees are working in compliance with labour laws. This role requires them to handle any administrative duties that comes their way, along with processing payroll and managing time and attendance of employees, along with any maternity, paternity, and sickness leave.

When searching for a HR Administrator to join your team, there are several qualities that you should be looking for in a candidate. Strong communication skills, both written and verbal, are key indicators that they will be able to interact well with employees. The ability to communicate effectively is vital as they must be able to create strong, trustworthy relationships within the business to work closely and intimately with individuals. People within the business must feel comfortable with your personable admin worker to ensure they can speak openly with them, with the utmost confidentiality.

During your hiring process, its beneficial to certify the candidates you are considering have problem-solving abilities due to the nature of this role means they can be dealing with in depth personal issues with pressures from different angles. It is important your candidates can establish solutions and make decisions within a pressured, high-stake environment all while remaining calm.

Other key skills to look out for:

  • Strong literacy, written and verbal
  • Ability to create strong relationships
  • Trustworthy
  • Personable
  • Organisation skills
  • Attention to detail

Alternatively, at Portfolio HR & Reward we pride ourselves in being one of the market leading specialist recruitment consultancies solely focusing in permanent, temporary and contract recruitment of HR & reward professionals at all levels of the market, across the UK. If you are looking to expand your team, you can contact us here or register a vacancy and we will reach out to discuss your requirements.

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