Job Description
Job Reference:46761RL_1708360123
Job Type: Permanent
Job Industry: Business Services
Contact Name: Robert Lynch
Job Location: London
Job Title: HR Advisor
Job Salary: £40,000 - £45,000 Per Annum
Job Start Date:
Portfolio HR & Reward are working with an award-winning and established HR Consultancy looking for an experienced HR Advisor providing HR and Employment Law advice to clients throughout the UK. The successful candidate will work within the HR Advice Team providing expert and legally compliant HR advice via telephone and email.
This is an office-based role based in Central London with working hours between 10:00 – 18:30.
Key Responsibilities:
* To work in line with the departmental KPI’s, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA’s.
* To ensure that personal knowledge of employment law and HR best practice is continually updated.
* To advise, assist and guide clients with all employment law/HR enquiries received.
* To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
* Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
* Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.
* Offer clients options regarding the take up of other products we provide and make recommendations accordingly.
* Attend departmental or office team meetings.
* Always maintain a professional and responsible attitude.
* Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team.
* To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retention.
Job Requirements:
* Broad knowledge and understanding of complex Employee Relations matters and UK Employment Law.
* CIPD qualified.
* Excellent communication and written skills.
* MS Office knowledge and experience.
* Practical experience.
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46761RL