Group Jobs
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Do you want GUARANTEED commission for your first 3 months?Our Client are a market leading, award-winning, global business based in Glasgow. They are entering another significant growth phrase and are looking for talented, money hungry individuals to join their Glasgow office!Fantastic earning potential, fantastic perks including daily, weekly and monthly incentives, annual trip for top earners, opportunity for progression in a vibrant office environment… Apply for this fantastic opportunity today!Working within their fun, fast paced sales teams, the successful candidates can expect support from management that is second to none, to support in the pursuit of career progression. With a constant buzz in the office with their daily, weekly and monthly incentives, games and prizes. A real work hard play hard environment!Experience within a similar telesales role would be ideal! With a blend of ambition, drive and passion, in addition to the fantastic training, you'll thrive in an ever growing sales team! Resilience is key in this role but the rewards are outstanding... you work hard and play hard! What's on Offer? * Basic Salary plus uncapped monthly commission - achievable uncapped commission structure!! * Clear progression pathway including salary increases. * Annual Trip abroad for top earners - the team have just returned from 4 nights in Monaco! * Daily, weekly, and monthly incentives, games, and prizes * Fun Fridays, Free breakfasts, and social events * Fantastic, tailored training programmes, plus ongoing training and support from management. * Vibrant offices in the heart of Manchester City Centre. * 25 days' holiday, plus bank holidays - increasing with years of service. * Day off on your birthday * Profit Share Bonus annually. * Employee refer a friend scheme * Perkbox discounts - including gym and shopping discounts. * Pension Plan and Life Insurance * Access to Employee Assistance Programme - 24/7 confidential help and advice from expert advisors and counsellorsSales Executives are responsible for outbound & Inbound sales prospecting. Rather than trying to close deals, your work revolves around generating and qualifying new leads and booking for your BDM to sell the product and sit the demonstration. Key Requirements * Consistent employment history * B2B Telesales Experience * Pro-active and self-motivated attitude towards working toward targets. * Outgoing personality, with strong organisational skills and tenacious nature. * A professional and intelligent approach to work. * Good business acumen, articulate, able to self-manage. * Ambitious with the determination to succeed. You must be available to travel to their HQ in Manchester for 2 weeks training - ALL expenses paid! If this is you, please apply directly or send an updated CV to Talia.McCann@theportfoliogroup.co.uk 971258TMRINDFIR
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Contact Centre Manager Greater Manchester
Permanent £32,000 - £37,000 Per Annum
Ref: P129997LS1R8 Group
Shift: Sunday - Thursday 9am - 5pmPortfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees, and their family members.This is an exciting opportunity to support and coach a small team of 8 - 12 frontline counsellors, daily within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. The Counselling Manager will focus on moving the team forward in always delivering a high-quality service. Job OverviewTo work alongside the EAP management team in coaching their teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. To monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. Day To Day Responsibilities as a Counselling Manager: * Overall responsibility for the day to day running of the EAP department and responsibility for daily efficiencies of team * To provide daily, weekly, monthly reports to the Head of Operations and Head of Counselling as required * Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies * Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols * Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * To identify areas of learning and amongst the team and ensure relevant training is provided * To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are always following the Risk Guidance policy * To assist the investigation and outcome of complaints and liaise with clients and service managers regarding service issues * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * Increase the amount of availability for inbound calls amongst your team through active interventions and ensure team members are striving for maximum talk time and to achieve the organisational objective of flow out referrals at less than 5% * To support with recruitment and attend interviews when required * To hold fortnightly one-to-one meetings with individual team members * To support and provide…
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Counselling Manager Greater Manchester
Permanent £32,000 - £37,000 Per Annum
Ref: P129997LS1R9 Group
Shift: Sunday - Thursday 9am - 5pmPortfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees, and their family members.This is an exciting opportunity to support and coach a small team of 8 - 12 frontline counsellors, daily within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. The Counselling Manager will focus on moving the team forward in always delivering a high-quality service. Job OverviewTo work alongside the EAP management team in coaching their teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. To monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. Day To Day Responsibilities as a Counselling Manager: * Overall responsibility for the day to day running of the EAP department and responsibility for daily efficiencies of team * To provide daily, weekly, monthly reports to the Head of Operations and Head of Counselling as required * Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies * Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols * Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * To identify areas of learning and amongst the team and ensure relevant training is provided * To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are always following the Risk Guidance policy * To assist the investigation and outcome of complaints and liaise with clients and service managers regarding service issues * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * Increase the amount of availability for inbound calls amongst your team through active interventions and ensure team members are striving for maximum talk time and to achieve the organisational objective of flow out referrals at less than 5% * To support with recruitment and attend interviews when required * To hold fortnightly one-to-one meetings with individual team members * To support and provide…
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We are currently on the lookout for an enthusiastic and experienced recruiter who has a true passion for recruitment, someone who can lead from the front and guide their team members to success. You will join an established and self-sufficient small team focusing on permanent & contract recruitment within the Human Resources & Reward sector where you can begin to build your own team.As a Business Manager who leads form the front, you will still be very much hands on bringing in new client opportunities, networking, and building upon existing client relationships. A thought leader who raises the profile of the organisation and connects opportunities across the wider Portfolio Group.If you're an established Senior, Principal or Managing Consultant or Manager within the professional services industry who has the desire to build and nurture your own team, then we want to hear from you!Role Profile * Introducing ambitious business development processes that will drive significant new business growth and expand service offerings to existing clients * Connecting the wider Group; building, cultivating, and developing peer relationships in order to cross sell and knowledge share * Leveraging the value of your already extensive external network to generate new business * Acting as a business advisor to clients; a source of intelligence with valuable market insight and offering ideas to make clients successful beyond the current mandate * To advise, mentor and guide your team sharing your expert knowledge and guidanceSuccess Profile * Action-orientated and results driven in line with the Group strategy * Able to work in an engaging, open but decisive management style and be able to co-ordinate and form cohesive working relationships across the Group * Ability to maintain energy and entrepreneurial approach * Excellent communication skills both verbal and written, facilitation and presentation techniques * Strong organisational skills with a focus on key priorities * A trusted partner to clients who see you as their go to person to deliver all their needs * Willingness to travel as requiredWhat do you get from us? * Competitive base salary, monthly commission scheme with no minimum threshold and additional performance-related bonuses * Opportunities to develop your professional career with a clear pathway and the opportunity to expand your network globally across our brand. * Transparent and open communication with all levels of management * Access to our wellbeing portal * Company-wide trips (Monaco, Dubai, Miami & New York) * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair HRManagerINDREC
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We are currently on the lookout for an enthusiastic and experienced recruiter who has a true passion for recruitment, someone who can lead from the front and guide their team members to success. You will join an established and self-sufficient small team focusing on permanent & contract recruitment within the Human Resources & Reward sector where you can begin to build your own team.As a Business Manager who leads form the front, you will still be very much hands on bringing in new client opportunities, networking, and building upon existing client relationships. A thought leader who raises the profile of the organisation and connects opportunities across the wider Portfolio Group.If you're an established Senior, Principal or Managing Consultant or Manager within the professional services industry who has the desire to build and nurture your own team, then we want to hear from you!Role Profile * Introducing ambitious business development processes that will drive significant new business growth and expand service offerings to existing clients * Connecting the wider Group; building, cultivating, and developing peer relationships in order to cross sell and knowledge share * Leveraging the value of your already extensive external network to generate new business * Acting as a business advisor to clients; a source of intelligence with valuable market insight and offering ideas to make clients successful beyond the current mandate * To advise, mentor and guide your team sharing your expert knowledge and guidanceSuccess Profile * Action-orientated and results driven in line with the Group strategy * Able to work in an engaging, open but decisive management style and be able to co-ordinate and form cohesive working relationships across the Group * Ability to maintain energy and entrepreneurial approach * Excellent communication skills both verbal and written, facilitation and presentation techniques * Strong organisational skills with a focus on key priorities * A trusted partner to clients who see you as their go to person to deliver all their needs * Willingness to travel as requiredWhat do you get from us? * Competitive base salary, monthly commission scheme with no minimum threshold and additional performance-related bonuses * Opportunities to develop your professional career with a clear pathway and the opportunity to expand your network globally across our brand. * Transparent and open communication with all levels of management * Access to our wellbeing portal * Company-wide trips (Monaco, Dubai, Miami & New York) * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair HRManagerINDREC
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We are pleased to be working with the UK and Ireland's Largest Independent and Trusted Well-being Provider who have been making a positive difference in over 15 million lives for over 40 years. Our client offers the most comprehensive EAP on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sectors, to business partners, individual users, employees, and their family members. * Shift 1: Monday to Friday 7am-3pm - Days off: Sat/Sun * Shift 2: Monday, Thurs, Fri: 9am -5pm -Tues/Wed: 12pm - 8pm - Days off: Sat/Sun * Shift 3: Tuesday to Friday: 9am -5pm - Sat: 2pm- 10pm and Days Off: Sun/Mon JOB PURPOSEWe are looking for call handlers with an enthusiastic, eager, and willing-to-learn attitude. It will be a challenging but fantastic opportunity to work alongside business professionals, counsellors, and legal advisors in a fast-paced and customer-focused environment. The role requires you to triage calls and manage clients' expectations without compromising on the high service standards expected of all Health Assured employees. JOB OVERVIEWYou will be on the front line of the Employee Assistance Programme (EAP) working alongside the counselling and legal teams. You will be required to be always available to assess and triage calls coming into the service, ensuring that clients are reassured of the support you are setting up for them. DAY-TO-DAY RESPONSIBILITIES * To provide an efficient and effective telephone service to all callers * To demonstrate an ability to work with a variety of individuals and present issues, including those who are distressed. * Greet clients making them feel comfortable and at ease, explore the clients' situation and identify the next steps, including assessing the risk/urgency of the issue. * Ensure that personal knowledge of the EAP is continually developing and that departmental procedures and protocols are always adhered to. * Assist with all call-related matters coming into the business whether for the EAP function, OH or business services. * Ensure that all notes are recorded accurately against the appropriate cases and that all other client and call information is correctly captured on the database. * Escalating any service issues appropriately * Identifying areas where we can improve client experience. * Maintain communication with all relevant teams across Health Assured * Maintain confidentiality and discretion when dealing with any enquiries, or sensitive information obtained as part of the role. * Able to always maintain a professional and responsible attitude. * Able to work as part of a busy team. * Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner. * Always ensure effective communication. * Carry out any other tasks deemed necessary by the Management Team ESSENTIAL SKILLS AND COMPETENCIES * Enthusiastic and willing to learn. * Ability to prioritise and work unsupervised as required. * Excellent communication and written skills * Ability to provide great customer service. * Good listening skills * Open-minded and non-judgemental Benefits: * Profit Share Scheme *…
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We are looking for a confident, "hands on" proven, high performing Business Development Managers. You will be part of a department which is responsible for demonstrations of our award-winning digital services. This is a critical role for the business to sustain and build on its success in Canada. The ideal candidate will have a background in SaaS or BDM based sales, driving quality and sales performance in a targeted and dynamic environment. You should not be afraid to challenge yourself & colleagues and should be a confident decision maker. Experience of working in a B2B environment is desirable, although not essential. A pro-active approach to Sales, pipeline, self-generation and driving sales revenue are a must! Day-to-Day Responsibilities * Responsible for completing between 5-7 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells * Maximizing opportunities via outbound calls, emails and marketing insight tools to maximize deal value through multi solution sales offerings. * Working as an ally to your peers whilst working collaboratively with a dedicated BSCs to ensure high performance. * Work with autonomy to structure your day so that performance is optimised. * Ensure pipeline is managed daily to promote a dynamic, fast paced sale journey * To be an expert in our products and services to ensure a solution lead & consultative approach to sales * Be a trusted adviser to ensure a consultative and solution lead approach to product proposals. * To engage and interact with decision makers at a senior level. * To build effective relationships with existing customers, by use of probing questioning, clarification, and language. * To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. * Achieving set sales targets & objectives - with a desire to exceed KPIs daily. * Maintaining and exceeding the highest standards of professionalism and customer service. * To be accountable for performance at all levels, while achieving targets and business objectives * Self-generate opportunity through social selling and prospect/client referrals What you Bring to the Team * Previous outbound sales experience is preferred. * Pro-active and self-motivated attitude towards working to targets. * Outgoing personality, with strong organizational skills and a tenacious nature. * Professional and intelligent approach to work. * Good business acumen, articulate, able to manage themselves. * Ambitious with the determination to succeed. Company Benefits * Ask about our Bright Days * Day off on your birthday * 15 days of paid vacation Days increase after 2- and 5-years' of service * Medical and dental benefits and Pension Plan available. * Access to Employee Assistance Programs * Company incentives, access to discounts. P48888CNINDCAN
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My client, a global HR software company, are looking for a Business Sales Consultant to join their busy Sales Department. The ideal candidate will have a background in sales in a targeted B2B environment and a proactive approach to lead generation, driving sales and coming up with new and exciting ways to open sales. The Role * Contacting business owners to prospect and find out the type of support they would need in the HR and Health and Safety field. * Conducting a minimum of 80 outbound calls per day and generate a minimum of 3 appointments per day. * Schedule sales opportunities with business owners to promote your services through leads that are provided. * Work with Business Development Managers to generate new business deals & revenue. * Daily pipeline building and management of pipeline. The Person * Previous cold calling sales experience * You would be eager to meet and overachieve on sales targets and KPI's. * You have a high level of drive and hunger to succeed. * Ideally you would have experience working within a B2B sales capacity. Benefits * The opportunity to earn big!! OTE of $70,000 in your first year and $100,000 in your second year. * A transparent commission structure, weekly monthly and quarterly incentives. * Monthly drinks, regular incentives, social events, high energy office, and a great location located right next to Union Station! * Clear career path where you will know exactly what KPIs you will need to hit to be rewarded with higher titles, remuneration and commission. P45555CNINDCAN
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We are looking for an experienced, highly motivated Partnerships Manager capable of optimising current partners to their full potential and be committed to acquiring new Partnership. This is a high-profile role central to my client's growth strategy and will drive revenue growth through new customer acquisition sign up to our multi award-winning software and products through our highly motived sales team. What we're looking for: * A candidate with a proven track record in Strategic Partnership development * Strong business development skills in a B2B and lead generation * A person who thrives in working along side sales and business development teams * Comfortable with senior stakeholder meetings * Skilled in developing meaningful reporting MI and insights and take appropriate action * Passionate about generating new ideas and delivering robust short and long term strategy * Capable of building a team from the ground up Your Impact * Identifying and securing new partners to join the client company * Build a pipeline of new partner opportunities * Target existing partners with software proposition to improve lead volume and quality Your experience * 2+ years' experience in business development/sales and relationship management * Knowledge of marketing tools and levers to drive leads * Proven capability in developing and executing sales strategies and activities * Results orientated with a proven record of successfully meeting sales targets * Extremely strong negotiator with ability to demonstrate techniques and approaches that achieve desired business outcomes * Strong problem-solving skills with demonstrated ability to work independently and make decisions in a timely manner based on thoughtful analysis and critical judgment * Thrive in a multi-tasking environment and can adjust priorities quickly * Self-motivated, self-managed proactive, risk taking, and a very high drive to succeed * Excellent oral and written skills to communicate complex issues and influence others internally and externally * Demonstrated experience successfully collaborating with all levels of decision making, including executive leadership to drive and enhance long term partnerships P45808CNINDCAN