Group Jobs

Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 100,000 business across the UK, Ireland, Canada, New Zealand, and Australia.Since their launch in 2015 they have branched out to more areas of HR and now provide services like employment law advice, expert health & safety support, a confidential employee wellbeing service and much more! They have over 200 people employed, and you will find them primarily in the office which boasts some of the best views you'll get of the city. They strongly believe that magic happens when talented people get together in a room, and their 4/1 hybrid approach has nurtured a tight-knit community. One where face-to-face interaction isn't a necessity, but a preference that drives collaborative spirit and creative solutions. What are they looking for? · Minimum of 1 year in a similar role or a degree in a related field (e.g., Design, Psychology, Sociology) with an understanding of user-centered design (UCD) principles.· Understanding of Qualitative & Quantitative Research: Foundational knowledge of both qualitative and quantitative research methods and when each should be used.· Attention to detail: You excel at preparing and reviewing research materials and data with accuracy, ensuring the quality of insights delivered.· Passionate and Curious: You have a genuine interest in UX research and a strong desire to learn and grow within the field.· Adaptable: You're flexible and open to feedback, able to adjust to new challenges and tasks.· Collaborative: You enjoy working in a team, learning from others, and contributing to group success.Technical SkillsEssential:· User Research Basics: Familiarity with user research techniques, including interviews, surveys, and usability testing, to understand user needs and behaviors.· Data Analysis: Basic knowledge of reviewing and interpreting qualitative and quantitative research data.· Communication: Strong communication skills, with a desire to learn effective ways to share research findings with cross-functional teams.· Documentation: Ability to document research findings clearly and concisely for team reference.Desirable:· Customer Advocacy: Interest in representing user perspectives in discussions with product and development teams, ensuring the focus remains on solving genuine user issues.· Accessibility Awareness: Basic understanding of accessibility considerations and a desire to contribute to inclusive research practices.· Design Basics: Some exposure to design tools like Figma, with a willingness to understand how design and research intersect.Benefits: * 25 days holiday, increasing with length of service, plus a day off for your birthday. * £500 annual budget for every team member for training materials and supplies. * 2 conference days per year to attend relevant events to further your own development. * Enhanced sick pay and an Employee Assistance Program (EAP) scheme. * Health Shield scheme for additional health coverage. * Cycle to Work scheme. * Season ticket loan. * Profit Share scheme reflecting the company's success. * Free breakfast every Monday and office fruit to promote a healthy lifestyle. * Various retail discounts and perks. * Flexi-time options for better work-life balance. * Access to an on-site gym.INDMANS

This is a once in a career opportunity for an exceptional Salesperson to join a truly Sales Led business, the industry leading EAP and OH provider & Sunday Times best companies to work for Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 companies and a group turnover more than £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual.A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team. 1 Motivate and drive the performance of a team of 15+ Business Sales Consultants 2 Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent. 3 To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved. 4 To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.Benefits 1 25 days' holiday, plus bank holidays 2 Day off on your birthday 3 Cash plan for you (and your children, if any) 4 Holidays increase after 2- and 5-years' service 5 Contractual sick pay 6 Private medical insurance after 5 years' service 7 Pension Plan and Life Insurance 8 Pension plan contributions increase after 5- and 7-years' service 9 Holiday season bonus after 3 years' service 10 Profit share scheme 11 Season ticket loan scheme 12 Cycle to work scheme 13 Access to Employee Assistance Programme 14 Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! 15 Company incentives, access to discount schemes INDMANS

This is a once in a career opportunity for an exceptional Salesperson to join a truly Sales Led business, the industry leading EAP and OH provider & Sunday Times best companies to work for Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 companies and a group turnover more than £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual.A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team. 1 Motivate and drive the performance of a team of 15+ Business Sales Consultants 2 Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent. 3 To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved. 4 To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.Benefits 1 25 days' holiday, plus bank holidays 2 Day off on your birthday 3 Cash plan for you (and your children, if any) 4 Holidays increase after 2- and 5-years' service 5 Contractual sick pay 6 Private medical insurance after 5 years' service 7 Pension Plan and Life Insurance 8 Pension plan contributions increase after 5- and 7-years' service 9 Holiday season bonus after 3 years' service 10 Profit share scheme 11 Season ticket loan scheme 12 Cycle to work scheme 13 Access to Employee Assistance Programme 14 Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! 15 Company incentives, access to discount schemes INDMANS

We're seeking a motivated and well-organised individual to join our clients Marketing team as a Campaign Coordinator!Reporting to the Head of Digital Growth, you will be responsible for developing and executing compelling targeted lead generation and nurture campaigns, ensuring effective cross-department communication. The ideal candidate will possess strong digital marketing skills, excellent communication and organisation abilities, and a passion for driving business growth through collaborative efforts. Day to Day * Collaborate with sales, content, and data analytics teams to identify key themes and target ideal customer profiles and buying personas. * Develop targeted and compelling growth campaigns, including inbound, outreach, and nurture campaigns. * Utilize targeting, content, and channel strategies to achieve key targets. * Schedule and distribute campaign materials, and manage sales enablement documentation. * Assist in developing and implementing prospect engagement initiatives with sales to achieve company objectives. * Monitor and report on leads, coordinating with sales for follow-up. Campaign Coordination & Planning * Develop a quarterly campaign schedule per target audience in agreement with the Head of Digital Growth. * Coordinate with the cross-functional marketing team for roadmap planning, campaign briefing, and execution across various channels. * Collaborate with content, video, webinar, and design teams to create and repurpose campaign content. * Manage the end-to-end campaign process, from data collection and research to execution and reporting. * Coordinate campaign execution via management tools, communicating status and deadlines to senior managers. * Share performance insights and coordinate debriefing sessions to optimize future campaigns. * Work with the marketing automation team to ensure "always on" brand channels are updated monthly. * Research industry trends and highlight themes for campaign planning. YOU? * 5 years' experience in lead generation and nurture campaign building * Experience with campaign management tools such as Jira and Marketo (preferred) * Strong writing skills for email and web * Basic experience with Adobe Suite (Photoshop, InDesign) * Experience using Canva * Highly organised with strong attention to detail * Excellent time and resource management skills * Excellent communication skills for cross-department coordination * Analytical skills with experience using GA4 and Excel * Experience with Salesforce in a commercial sales-led organisation If you have experience within a sales and marketing campaign role and possess the necessary data proficiency and analytical skills to excel - we would love to hear from you! 966937CCRINDLON

Complaints Handler5 days a week in office Based in Hinckley Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Complaints Handler to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach. Your will be responsible for hitting cash collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48472CHR2INDMANJ

* Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Basic + Car or Car Allowance + On Target Earnings (OTE) £80,000-£90,000 with BonusesAs the Health & Safety Advisor, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations. The role requires a mix of commercial and technical skills.The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties You will be required to prepare for and conduct an evaluation for clients, based upon your findings, highlighting any risks and making recommendations.Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * Full driving licence 58788LS2R4INDFIR

* Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Basic + Car or Car Allowance + On Target Earnings (OTE) £80,000-£90,000 with BonusesAs the Health & Safety Advisor, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations. The role requires a mix of commercial and technical skills.The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties You will be required to prepare for and conduct an evaluation for clients, based upon your findings, highlighting any risks and making recommendations.Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * Full driving licence 58788LS1R3INDFIR

* Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Basic + Car or Car Allowance + On Target Earnings (OTE) £80,000-£90,000 with BonusesAs the Health & Safety Advisor, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations. The role requires a mix of commercial and technical skills.The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties You will be required to prepare for and conduct an evaluation for clients, based upon your findings, highlighting any risks and making recommendations.Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * Full driving licence 58788LSR2INDFIR

* Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Basic + Car or Car Allowance + On Target Earnings (OTE) £80,000-£90,000 with BonusesAs the Health & Safety Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations. The role requires a mix of commercial and technical skills.The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business. Main Duties You will be required to prepare for and conduct an evaluation for clients, based upon your findings, highlighting any risks and making recommendations.Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors. What you Bring to the Team * A minimum of a NEBOSH National General Certificate (or level 3 H&S equivalent). * Experience of working within a Health & Safety environment * Full driving licence 58788LSRINDFIR