Group In Greater Manchester Jobs
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Embark on an exhilarating journey with our innovative team! We're on the lookout for a dynamic videographer with a knack for storytelling through captivating visuals. Join us and immerse yourself in the world of creative content creation, from promotional videos to client testimonials.Your day-to-day adventures will involve crafting stunning visuals through video capture and post-production editing. Bring your expertise to life with location and studio photography, showcasing our staff, clients, and events across various marketing channels. Feel the thrill of hitting tight deadlines while editing and publishing compelling images.As a key player in our team, you'll be the mastermind behind studio lighting setups, creative photo shoot sets, and the guardian of our equipment. Confidence in directing shoots and collaborating with our marketing team to fuel engaging campaigns is essential! What you bring to the team: * Recognized qualification in Photography/Videography/Design. * Adept knowledge of DSLR cameras, studio lighting, and audio capturing. * Keen eye for detail and exceptional communication skills. * Proactive, enthusiastic, and eager-to-learn approach. * Proficiency in Adobe Premiere, After Effects, Photoshop, and other editing software. In return, unlock a treasure trove of benefits: * Enhanced holidays, contractual sick pay, and private health care cover. * Christmas bonus, profit-related pay scheme, and new business referral rewards. * Access to Perkbox benefits, EAP service, and a birthday day off. * Pension scheme contribution, death in service, and Bakers breakfast. * Eye care contribution, free fruit, TFI, and train season ticket loan scheme. * Discounts on Manchester City centre parking, First Bus Travel Club Membership, Microsoft Home User program, and Anglian Home Improvements. * Pace Health Club discounted gym membership and spa treatments, along with a 20% discount at Park Inn for food and drink. Join us in this exciting role and be a vital part of our dynamic team, where creativity and innovation thrive! Apply now to shape your future with us. P969041CCR6INDMANS
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Calling all HR professionals and employment enthusiasts!Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity. Responsibilities as a HR Advisor: * Conduct meetings and hearings, providing expert support in a range of employee relations matters. * Facilitate settlement negotiations, mediation, and conciliation services. * Deliver guidance and advice, ensuring legal compliance and impartiality. * Produce high-quality, legally compliant reports promptly. * Oversee administrative procedures for effective file management. * Surpass targets by conducting seven meetings or hearings per fortnight. * Contribute to securing repeat business and showcasing services.As a HR Consultant, you'll play a pivotal role, leading meetings, negotiation sessions, and offering expert guidance on diverse employee relations matters. Your ability to maintain impartiality, assess risks, and communicate effectively will be instrumental. Benefits at a Glance: * Generous Leave: 25 days annual leave + Bank Holidays (increases with service). * Personal Time: A day off on your birthday. * Financial Incentives: Profit share scheme and referral opportunities. * Retirement Planning: Contributory pension scheme. * Rewards: Christmas Bonus * Well-being Support: Award-winning Employee Assistance Programme. * Health Coverage: Private health insurance after 5 years. * Career Growth: Demonstrable career progression. * Convenience: Based from home - no commute! Embrace the advantages of joining our team: from substantial annual leave and birthday holidays to profit-sharing incentives and a pathway to private health insurance, your career journey is set for advancement. Bid farewell to commuting - work conveniently from your home base!Ready to bring your expertise and dedication? Whether you're an experienced HR professional or a legal expert, if you possess the drive, skills, and attention to detail, we invite YOU to join our league of exceptional professionals! 🚀 965559CC4R4INDFIR
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Portfolio are proud to be representing our client, an award winning, Market leading EAP in their search for a Business support coordinator. This is an integral role within the sales team, ensuring a smooth day to day running of the dept, managing the inbox, allocating leads, producing reports and all associated Admin. You will be part of a small team, working in a fast paced environment, flexibility is a must due to the fluidity of the team - no 2 days will be the same! If you have come from a sales administration, or business support background, have good Excel skills and enjoy a fast paced role, aplly today and we'll be in touch! job overviewBusiness Support Coordinators manage the provision of complete administrative support to the direct and indirect sales teams which includes preparing reports, allocating leads, maintaining operational procedures, data management of the CRM system and the production of all new client set ups.This includes allocating more than 500 leads per month, processing more than 300 contracts, support of the Business Support mailbox and keeping this within the SLA. You will act as sales enablement support and produce daily and weekly reporting with analysis of trends and relevant MI data to senior sales management team. day to day responsibilities 1 Ensure mailbox is constantly monitored and all emails are processed 2 Compile daily, weekly, monthly, quarterly, and yearly reports with analysis 3 Manage incoming leads 4 Process daily new businesses applications 5 Act as sales support for all sales teams - supporting with system training and daily queries from the sales department 6 Monitor & allocate data records so the sales team always have enough data to work 7 Coordinate the administrative needs of the Sales team and management team as required essential skills and Competencies 1 Strong Microsoft Office software experience, Word and Powerpoint and expert Excel skills 2 Attention to detail: excellent attention to detail skills and ability to analyse and interpret data, experience with statistical anaysis and able to problem solve data errors 3 Teamwork: willingness to assist and support others as required and get on with team members 4 Experience in a fast-paced organisation 5 Energy, commitment and drive: dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development 6 Relationship-orientation: possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships 7 Time management/organisation: accomplish objectives effectively within time frame given, carry out administrative duties within portfolio in an efficient and timely manner 8 Commerciality: ability to apply knowledge in a practical, commercial manner 9 Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience BENEFITS 1 25 days' holiday, plus bank holidays 2 Day off on your birthday 3 Cash plan for you (and your children, if any) 4 Holidays increase after 2- and 5-years' service 5 Contractual sick pay 6 Private medical insurance after 5 years' service 7 Pension Plan and…
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Health and Safety Advisor Greater Manchester
Permanent £26,000 - £28,000 Per Annum
Ref: 965905CC Group
Are you ready to make a real impact in health and safety?Join a vibrant team as a Health & Safety Advisor, where you'll provide expert advice and support to a diverse range of clients across various sectors.As part of our dedicated Health & Safety Advice team, you'll be the go-to expert for legally compliant advice, helping clients navigate their health and safety responsibilities. You'll engage with clients primarily via telephone, ensuring they understand the risks and compliance requirements. Day to Day * Respond to client inquiries via phone or email, offering professional, technically accurate health and safety advice. * Support clients in using their online health and safety systems and proactively reach out to ensure their needs are met. * Conduct in-depth research to provide detailed guidance and technical support. * Liaise with external enforcement and other agencies on behalf of clients when needed. * Review and recommend amendments to management systems and risk assessments. * Deliver principal calls within specified time frames. * Assist in creating guidance notes, standard phrases, and checklists for use across various legal jurisdictions. * Collaborate with Business Development Managers (BDMs) to critique prospective clients' documents, providing reports to aid the sales process. * Own cases from initiation to resolution, ensuring seamless transitions and building strong client relationships. * Stay updated on company training and legal updates to provide the most accurate advice. * Present internal training sessions and external webinars to share your expertise. YOU? * A proactive "can-do" attitude and a thirst for knowledge. * Excellent communication skills and the ability to thrive in a fast-paced environment. * A dynamic, flexible approach, with the capability to work under pressure. * Practical health and safety experience and a desire to grow your career. * Enthusiasm for generating new business referrals. * Quick learning and effective research skills. * Ability to prioritize tasks and work independently. * Strong written communication skills and proficiency in MS Office. 965905CCINDMANS
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Marketing Automation Executive Greater Manchester
Permanent £33,000 - £36,000 Per Annum
Ref: 969055CC Group
Are you a tech-savvy, marketing enthusiast with a passion for automation and email marketing? Come and join a dynamic marketing team, where you'll own campaigns, collaborate, and innovate to drive growth! Day to Day * Set up and monitor Marketo campaigns and automations. * Build, manage, and optimize key prospect and customer journeys. * Oversee Marketo performance and health. * Leverage technology to enhance lead management. * Elevate our martech stack to industry-leading standards. * Provide detailed reports on email journeys and performance. * Work with sales to optimize nurture programs. YOU? * Advanced proficiency with Marketo, Adobe, HubSpot, or Salesforce Marketing Cloud. * Expertise in Adbridge or equivalent for multi-channel journeys. * Experience in lead scoring and multi-touch attribution. * Skilled in CRM integrations and automations. * Proficient in SQL, Velocity, and dynamic content. * Strong data analysis and reporting skills. * Exceptional interpersonal skills and a growth mindset. * Up-to-date with the latest marketing technology trends. If you're motivated by growth, customer delight, and filling the sales funnel, apply now! 969055CCINDMANS
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Step into a pivotal role as a Lead Occupational Health Administrator! My client is seeking a skilled professional to lead their administrative team in managing all aspects of occupational health. The OppurtunityThis is a once in a career opportunity for an exceptional occupational health professional to join a truly Clinically Led business, the industry leading EAP (Employee Assistance Programme) and OH (Occupational Health) provider. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over 80,000 organisations and 13 million lives across the UK & Ireland. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care The RoleYour main function will be to support the Occupational Health manager within the department in achieving your objectives of ensuring all clients are responded to within the required service level agreement (SLA). Reporting to the Occupational Health Manager, the role is best suited to someone with administrative experience. You will be required to monitor and manage key performance indicators (KPI's), including completing regular quality assessment to ensure the team are working consistently and in line with the clinical governance. Day to Day Responsibilities * Ensure all individual and team KPIs are adhered to on a daily, weekly, and monthly basis. * To conduct catch ups with team members on a regular basis, taking part in monthly meetings, reviews and 1-1s. * To liaise with occupational health manager regularly with feedback and suggestions for improvement. * To perform quality assessments using the quality scoring matrix and providing feedback to occupational health administrators. * To assist in the investigation of complaints and liaise with clients and service managers regarding service issues. * Effectively manage all team absence, sickness and lateness in line with company procedure, ensuring that relevant paperwork is completed and saved to personnel files. * To complete accurate, daily clinical data entry onto a secured CRM System. * To case manage all ongoing Occupational Health referrals with the objective of ensuring that all SLAs are achieved. * To liaise with employers, employees and Occupational Health practitioners and assist with their administrative queries. * Must be able to work with other departments to assist in the growth of the business. * Adhere to ISO and SQOHS approved policies and procedures to ensure that quality and compliance is always maintained. * To carry out any other tasks deemed necessary by the Management Team. What you bring to the team * Excellent organisational skills and ability to prioritise workload and meet deadlines. * Track record of meeting and exceeding KPIs and targets and a desire to instil the same behaviours into the team. * Excellent written and communication skills * High level of computer literacy (Word, Excel) * Experience in effective communication with management/senior management. * To be able to work on your own initiative. * To maintain confidentiality and discretion when dealing with any all enquiries,…
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to deliver an expert HR service in order to support their clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The role will be based from their office in Manchester City Centre. All meetings will be held via VC. The HR Consultant will also be responsible for: * Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. * To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. * To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. * Regularly achieve or exceed the target of conducting seven meetings per fortnight. * Work towards the team objective of obtaining repeat business. * Targeted to have 70% client facing time per week. In order to be considered for this opportunity it is essential that you have the following: * Educated to degree level in HR, law or related business discipline or with substantial professional experience * Background in HR management, consultancy or in employment law * Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. * A 'can do' approach to UK wide travel, challenging situations and problem solving. 964416BGINDMANS
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Are you passionate about delivering exceptional service and resolving issues efficiently? Join our client as a Customer Service Specialist, where you will be the key figure in managing service issues, acting as the first point of contact for clients and internal teams. Your role will ensure the highest level of service, maintaining professionalism and a focus on quick, efficient solutions. Job Overview:This is a hands-on role focused on achieving exceptional outcomes. You will manage all service issues ensuring customer expectations are consistently met. Communication is key in this role, as you will be delivering world-class service both internally and externally. Day-to-Day Responsibilities: * Be the primary contact for receiving and acknowledging client service issues, ensuring they are handled per the complaints procedure. * Conduct in-depth investigations into service issues through discussions with clients and internal staff. * Resolve service issues promptly, always aiming for client satisfaction and retention. * Understand and navigate client databases and systems to effectively address issues. * Be the first point of contact, capable of influencing at a senior level. Key Skills: * Excellent problem-solving skills with a keen eye for detail. * Strong written and verbal communication. * Confidently manage your own time and workload. * Maintain a solution-focused approach, ensuring clients are kept updated throughout the process. * Conduct regular meetings across the business to ensure high-quality outcomes. * Provide regular progress updates to the management team and ensure systems are correctly updated for records and reporting. Job Goals and Metrics: * Ensure all service issues are resolved within departmental SLA. * Achieve 50% resolutions within 24 hours (non-technical) and 50% resolutions within 72 hours (technical). * Maintain an average of 30 cases rolling at any one time. * Maintain a minimum talk time of 3.5 hours per day. 47750CHRINDMANJ
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Customer Service Specialist Greater Manchester
Permanent £23,000 - £25,000 Per Annum
Ref: 47750CH Group
Are you passionate about delivering exceptional service and resolving issues efficiently? Join our client as a Customer Service Specialist, where you will be the key figure in managing service issues, acting as the first point of contact for clients and internal teams. Your role will ensure the highest level of service, maintaining professionalism and a focus on quick, efficient solutions. Job Overview:This is a hands-on role focused on achieving exceptional outcomes. You will manage all service issues ensuring customer expectations are consistently met. Communication is key in this role, as you will be delivering world-class service both internally and externally. Day-to-Day Responsibilities: * Be the primary contact for receiving and acknowledging client service issues, ensuring they are handled per the complaints procedure. * Conduct in-depth investigations into service issues through discussions with clients and internal staff. * Resolve service issues promptly, always aiming for client satisfaction and retention. * Understand and navigate client databases and systems to effectively address issues. * Be the first point of contact, capable of influencing at a senior level. Key Skills: * Excellent problem-solving skills with a keen eye for detail. * Strong written and verbal communication. * Confidently manage your own time and workload. * Maintain a solution-focused approach, ensuring clients are kept updated throughout the process. * Conduct regular meetings across the business to ensure high-quality outcomes. * Provide regular progress updates to the management team and ensure systems are correctly updated for records and reporting. Job Goals and Metrics: * Ensure all service issues are resolved within departmental SLA. * Achieve 50% resolutions within 24 hours (non-technical) and 50% resolutions within 72 hours (technical). * Maintain an average of 30 cases rolling at any one time. * Maintain a minimum talk time of 3.5 hours per day. 47750CHINDMANJ