Group In Greater Manchester Jobs
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Sales Ledger Clerk5 days in office 9am - 5pm, Monday - Friday Based in Manchester City Are you an experienced Sales Ledger Clerk with a keen eye for detail and a proactive approach? Join our client's growing finance team and play a vital role in ensuring income is accurately received, banked, and recorded in a timely manner. Key Responsibilities: * Raise and process sales invoices and credit notes. * Monitor and follow up on client contract documentation. * Accurately record account and contract information in the sales information system. * Maintain and update sales ledger spreadsheets. * Resolve invoicing queries promptly. * Posting cash on a daily basis and allocate to the sales ledger. * Process direct debits efficiently. * Run debtors' reports regularly. * Assist with Purchase Ledger and other finance tasks when needed. What We're Looking For: * Recent and proven experience in a Sales Ledger or Finance Admin role. * Attention to detail. * Proficiency in Microsoft Office packages. * Enthusiastic and strong work ethic. * Confident communicator with experience in customer interactions. * Ability to meet strict deadlines. 47747CHINDMANJ
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SEO Content Executive Greater Manchester
Permanent £30,000 - £33,000 Per Annum
Ref: 967604CCR2 Group
Calling all SEO Content superstars!We are seeking a passionate, analytical, and highly organised SEO Content Executive to join a growing SaaS brand in Manchester! Day to Day * Develop and implement effective SEO strategies to boost organic traffic and improve rankings. * Conduct keyword research for content optimization. * Optimize website content for search engines and user engagement. * Monitor website performance using SEO tools and analytics platforms. * Analyze competitors' SEO strategies and identify opportunities. * Collaborate with the marketing team to launch new campaign initiatives. * Stay updated with industry trends and search engine algorithm changes. * Work with senior SEO leaders to achieve growth targets. * Create and manage content briefs, ensuring high-quality content production. * Actively produce content aligned with the SEO roadmap. YOU? * 2+ years of content writing experience, preferably with SEO. * Excellent command of written English. * Strong understanding of core SEO principles. * Excellent analytical and problem-solving skills. * Proficiency in using SEO and analytics tools. * Enthusiastic about staying updated with industry changes and improving processes. Get in touch today if you are keen to discuss further! 967604CCR2INDMANS
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London BasedRecruitment Partner - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution working with global brands. * The Portfolio Group - the #1 Recruitment Company, as supported by our 5* Trustpilot status * Uncapped Commission paid monthly, No threshold, OTE £80,000+ * Calling all recruiters and account managers * No Business Development required in this role Key Responsibilities: * You'll be able to take on a hot desk & work with current consultants and existing clients, so you hit the ground running * Manage current relationships with hiring managers * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Achieve agreed KPIs on a monthly basis Experience: * Previous recruitment or account management experience is required * Advanced communication skills with a high ability to negotiate with existing clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with great facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional bonuses * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair. 99775NTRINDREC
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Community Manager Wanted!Are you a dynamic, strategic, and creative community manager? We want you to lead our clients social media growth, elevate there presence on review sites, and ultimately drive lead generation! Social MediaManage LinkedIn, TikTok, Meta, and more. Optimize profiles, create engaging content, execute campaigns, and track performance. Review SitesOversee Glassdoor, Google, Capterra, etc. Maintain profiles, respond to reviews, and drive positive ratings. Community ForumsEngage on Reddit, Pinterest, Facebook Groups. Foster brand advocacy and manage influencer endorsements. YOU?You will have a strong background in social media & platform community management from editorial scheduling, channel profile optimisation, issues management to applying different tactics by channel to drive improved engagement and conversion. You are an excellent communicator in both verbal and written formats and can tailor your communication style by channel and audience type. * Proven experience in social media management * Excellent communication skills * Strong analytical and technical abilities * Creative and innovative thinker * Highly organized with a can-do attitude * Familiarity with social media tools and SEO Join us and drive our digital community to new heights! Apply now! 970592CCRINDMANS
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Graduate HR Administrator Greater Manchester
Permanent £23,000 - £23,000 Per Annum
Ref: 46879LF Group
Job PurposeTo deliver telephone and written HR advice and support to clients who have requested on-site consultancy support through Face2Face. To plan meetings and to manage consultant diaries in a dynamic fast-paced setting. This is an excellent opportunity for a HR / CIPD Graduate looking to start their career in Human Resources, offering continued support and progression. Job OverviewWe are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key. Day-to-Day Responsibilities· Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities.· Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations.· Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes.· Work positively with consultants to effectively manage their time and client expectations.· Create and maintain files, system logs and other administrative tasks.· Work towards the team objective of obtaining repeat business. What you Bring to the Team· Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focussed HR role. · Customer service experience.· Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail.· Strongly focussed on delivering an excellent client experience at all stages.· A positive approach in a fast-moving, busy team environment. INDMANJ
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Ready to skyrocket your SEO career?Join an industry-leading, sales-driven powerhouse renowned for its outstanding year-on-year growth. As an SEO Manager, you'll be at the forefront of a top-tier Employee Assistance Program and wellbeing provider, serving over 80,000 organizations and 13 million lives across the UK & Ireland. Part of a global group with a £400m turnover, we offer robust financial backing for continuous expansion, acquisitions, and international ventures. This is your chance to advance your career like never before. Our clients expanding marketing team is on the hunt for a passionate and analytical SEO Manager. You'll spearhead the growth of organic traffic and leads in our established UK & Ireland markets and our emerging Australian and New Zealand markets!Day to Day * Develop and execute cutting-edge SEO strategies to boost our online presence, leading an SEO executive and collaborating with content writers and front-end developers. * Implement on and off-page optimization to enhance search engine rankings and visibility. * Stay ahead of algorithm updates, industry trends, and emerging tech to maintain our competitive edge. * Recommend and implement changes to website architecture, content, and user experience to enhance SERP positions. * Conduct detailed analysis and report performance trends, using data-driven insights for continuous improvement. * Work closely with the content team, developers, and growth team to integrate SEO best practices into overall marketing strategies. * Develop and grow a robust links strategy in partnership with our PR team to enhance reach, authority, and impression share. * Conduct thorough keyword research and competitor analysis to identify high-value opportunities. * Create and maintain comprehensive SEO performance reports with actionable insights and recommendations.YOU? * 3+ years in managing SEO. * Strong knowledge of website analytics and SEO tools (Google Analytics, Google Search Console, SEMRush, SERanking, Screaming Frog, SEOClarity). * Deep understanding of website structure, crawling, indexing, and on-page optimization. * Ability to propose long-term strategies and create testing plans for organic growth. * Familiarity with ranking factors and search engine algorithms. * Proven experience managing content across multiple territories. * Enthusiasm for staying updated with industry changes. 47736CCINDMANS
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Quality Assurance Lead. The RoleThe individual will be responsible for the quality and clinical effectiveness of structured counselling sessions that are completed by practitioners. The individual would have their own structured case load (20%). The individual would be working with the Clinical Support Manager and Co-ordinator Lead to ensure that structured counselling conducted by both the Affiliate Counsellor network and EAP counsellors meets the high standard set by BACP and guidance and procedures. Day To Day Responsibilities * Completing quality assessments on the clinical effectiveness, efficiency, and appropriateness of structured counselling sessions that are completed by the affiliate counsellor * Within 20% of the time, completing own case load of structured counselling sessions * Regularly attend CPD, that can be provided by company, to ensure knowledge and understanding of different counselling approaches * Conducting training with the Case Management team to ensure that their knowledge and understanding is at of a high level * Supporting and overseeing clinical feedback that is provided by service users - ensuring clinical practitioners are working in line with company and BACP clinical governance * Providing "in the moment" support to the Case Management team where there may be clinical concerns or questions * Assisting the Clinical Support Manager with all clinical feedback that is received by service users to ensure this is followed up with the clinician * Liaising with the Clinical Support Manager regularly with feedback and suggestions for improvement * Reviewing, where appropriate, risk level movements completed by affiliate counsellors, to ensure that practitioners are following risk and safeguarding policies Requirements * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * To be a registered member of the BACP or equivalent * Be able to work towards deadlines and be motivated by targets, demonstrating the ability to multitask * High level of computer literacy * Ability to work with telephony and CRM systems * Relevant experience of completing quality assessments of clinical practices Benefits * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays-…
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THE OPPORTUNITYThis is a once-in-a-career opportunity for an exceptional professional to join a truly service-led organisation, the industry-leading EAP and OH provider. With an unrivalled track record of incredibly strong year-on-year growth of its subscription model business, my client supports over 80,000 organisations and 13 million lives across the UK & Ireland. THE ROLEYou will be an administrative wizard, who is focused on ensuring high levels of professionalism whilst working 'behind the scenes' of a clinical operation and adhering to internal and client KPIs and SLAs. The case management administration team manages all counselling cases, ensuring cases are processed efficiently, whilst also maintaining their external affiliate network compliance. You will also be expected to monitor the journey of the matching process to ensure the external affiliate network, and internal counsellors, have any relevant coaching and guidance on the company's processes. They will support you and offer a clear progression plan and have guidance on how you can achieve your career goals with them. DAY TO DAY RESPONSIBILITIES * Ensure all counselling cases are matched within 24 working hours and session confirmations are received within 12 working hours. * To monitor, mentor and ensure the affiliate network are working in line with clinical governance and embracing short-term workplace counselling. * Ensure we hold accurate records for affiliate network counsellors, updating system maps and databases when required. * Effectively monitor risk cases in accordance with risk policy * To process and manage additional sessions requests, liaising with counsellors and employers to ensure these are completed within a timely manner. * Work on other projects as reasonably requested. * Ensure all individual and team KPIs are adhered to on a daily, weekly, and monthly basis * To maintain confidentiality and discretion when dealing with any cases, or sensitive information obtained as part of the role * Answering telephone calls and dealing with general departmental enquiries when required WHAT YOU BRING TO THE TEAM * Excellent communication and customer service skills * Self-sufficient, innovative, and driven with the ability to work independently or as part of a team. * Good level of computer literacy (MS Office, Word, Excel, and PowerPoint) * Experience in data entry, scheduling, and diary management (desired but not essential) * Track record of meeting and exceeding KPIs and targets and a desire to instil the same behaviours into the team. * Ability to engage clients, colleagues and management via telephone, face to face or written communications. BENEFITS * 25 days' holiday, plus bank holidays * Day off on your birthday * Holidays increase after 2-and 5- years' service * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with…
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Client Relationship Manager Greater Manchester
Permanent £25,000 - £30,000 Per Annum
Ref: P46695LFR Group
An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider, Health Assured. Health Assured supports over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees. If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you! You will have a track record of achieving targets and KPI's, as well as an eagerness to succeed and a genuine passion for providing your clients with the highest level of care and customer service. As a relationship manager, you will be responsible for your own portfolio of around 100 clients. You will develop and nurture your accounts to ensure client understanding and provide support with promotion through effective communication, while identifying further revenue opportunities. Duties involve day to day management of your portfolio via virtual review meetings, presentations and attending occasional on-site client events. You will negotiate renewal terms, liaise with intermediary and direct clients, provide excellent service levels, maintaining accurate client CRM records and negotiate renewal pricing whilst working toward internal KPI measures. Day to Day Responsibilities * Managing a portfolio of circa 100 key EAP and Occupational Health clients based across the UK and Ireland, but predominantly in central UK. * Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. * Project management and delivery of new client implementation, to ensure the Health Assured offering is fully imbedded into key corporate clients. * Supporting with tender and bid exercises to represent the relationship management function. * Renewal negotiations via intermediary and direct clients, always demonstrating return on investment for clients. * Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM) * Identify opportunities to up-sell and actively promote additional services with a target of £10,000 new business per quarter. * Achieve 3 self-generated new business client wins per quarter. * Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. * Maintain the highest standard of customer service and support to the sales and bid team. * Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. * Providing weekly renewal and activity updates What you bring to the team? * An organised individual with excellent attention to detail, accuracy, and consistency. * A customer service focus and committed to providing exceptional service across all channels - written, phone and face-to-face. * Possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships. * Commerciality and the ability to apply knowledge in a practical, commercial manner. * Excellent communication skills both verbal and written, varying style depending on the audience. * Energy, commitment, and drive…