Group In Greater Manchester Jobs
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Portfolio are proud to be exclusively representing our client, an award-wining, multinational HR Solution for SME's, in their search for an Employment Law expert to provide Sales Support. The role sits within a busy, fast paced Sales department and would be a great opportunity for an individual with prior sales and HR Degree or Employment Law experience.Utilising your employment law knowledge and experience, you will provide crucial HR and employment law advice to prospective clients of Bright HR throughout different sectors across the United Kingdom.You will support Business Development Managers in their sales meetings, with the aim of showcasing our services to the prospect. Job OverviewThe role requires you to work in a team providing legally compliant HR advice and solutions to prospective clients during sales meetings by online video, alongside our Business Development Managers.You will advise on all aspects of HR and Employment Law in order to support the business needs of the individual prospect, whilst highlighting any commercial options that are likely to assist them once they become a Bright HR client.You will also support our Sales and Marketing endeavors with advice and content support via telephone and email. Day-to-Day Responsibilities * To participate in sales meetings with our BDMs via video or telephone, and support with any HR advice required as part of the process before, during and post appointment. To provide initial HR guidance on any live issues the prospect may have, in order to showcase & demonstrate the value of the service and expertise which is provided to clients of Peninsula and emphasise the value of any additional support that we're able to provide once the prospect comes on board. * Ensure that personal knowledge of HR and Employment Law best practice, and knowledge of the Bright HR Service is continually updated. * Develop positive working relationships and maintain proactive contact with Business Development Managers and Business Sales Consultant's in relation to prospective clients. * To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for handing over cases to our Advisory Team and ensuring the case is handled in line with internal SLAs and any initial advice given. * To ensure the necessary updates are made on the internal system. * Review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case and offering critique support. * Participate and deliver Company internal training and legal updates to ensure that advice provided is best in class and compliant at all times. * Conduct weekly Employment Law knowledge booster sessions with the Business Development Manager Team and Business Support Consultants to enhance the knowledge across the teams. * Undertake daily 1-1 coaching sessions with the Business Sales Consultants to assist them with building a need for the services Bright HR can offer. * Host weekly employment law webinar sessions for prospect clients demonstrating the need for the Bright HR services available. * Carry out other tasks that are deemed necessary by the Management Team.…
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HR Documentation Advisor Greater Manchester
Permanent £24,000 - £25,000 Per Annum
Ref: 46996LF Group
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced so organisation and attention to detail are a must! If you are looking for a role that gives great progression with Human Resources, and hold the relevant qualifications, please apply today and we'll be in touch! Job PurposeThe main priority of the role is to create, update, maintain and review employment documentation for our clients.Job OverviewThis role is a busy and fast paced position within Employment Consultancy Services and the successful candidate will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements, will be focused on attention to detail and have great customer focus.Day-to-Day Responsibilities* To create client documentation based on the needs of the client and the suitability of relevant policies and procedures.* To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these.* Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate.* To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction.* To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations.* To guide clients through their online client portal.* Liaise with the Digital Field Consultants and deal with queries as appropriate.* Manage own workload working from the task list.* Ensure deadlines and any KPI/SLA/targets are met.* Ensure work in line with any quality criteria/instruction in place.* To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention.* To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems.* Check client details using the computerised database.* Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days.* Maintain a clear desk and tidy work environment.* To undertake E-learning sessions as and when required.* Assist with training for new starters. What you Bring to the Team* Knowledge of employment law.* Excellent written English.* Excellent word processing skills.* Attention to…
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* Are you a BACP registered member? * Have you completed 150 hours or more? * Have you got a degree in counselling or a level 4 diploma? * Have you got 12months counselling experience?Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley!As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * To take accurate information and record on the company's data base * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified. * To effectively identify and manage risk in accordance with companies "Risk Guidance Policy". * To undertake training provided by the company…
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Technical Insurance Accountant Greater Manchester
Permanent £35,000 - £45,000 Per Annum
Ref: P47251CHR2 Group
Are you a qualified (or nearly qualified) accountant with a passion for precision and financial expertise?We are seeking a Technical Insurance Accountant to join our client's finance department. You will be joining a well-established business who provide a range of legal expenses and liability products. Reporting to the Finance Manager, you will play a crucial role in ensuring accurate and timely financial reporting, supporting the organisation's commitment to excellence and sustained growth. Key Responsibilities: * Develop and maintain FP&A reporting suite including annual budgets, quarterly forecasting, and KPIs. * Create cost management reporting to optimize financial performance. * Provide technical support for monthly management accounts and annual statutory reporting. * Assist with regulatory reporting processes, ensuring compliance with industry standards. * Produce ad hoc reports for senior management and liaise with internal and external stakeholders. * Uphold system data integrity through validation and analysis. Required Experience: * Qualified ACA, ACMA, ACCA accountant (or nearly qualified) with experience in commercial accounting. * Previous work in the insurance industry with knowledge of FRS 102 accounting. * Familiarity with preparing insurance accounts, including premiums, claims, and reserves. * Awareness of SII regulatory reporting (SFCR, RSR & QRTs). * Advanced Excel skills and ability to work independently and collaboratively. * Strong prioritization skills to manage workload effectively. This is an office based role that will require you in the Manchester City office 5 days per week. If you're ready to make an impact in a fast-paced environment, apply now to join our team! P47251CHR2INDMANS
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Internal Finance Auditor Greater Manchester
Permanent £40,000 - £45,000 Per Annum
Ref: 46744CHR2 Group
Are you ready to be a driving force in revolutionising financial controls? We're seeking a skilled Finance Auditor to join our client's team. The Client:For nearly four decades my client has been the go-to support for UK businesses in HR, Health and Safety, wellbeing, legal insurance and more. They have revolutionised employment law, sparing employers from expensive legal fees. As a member of the Group Finance team, you'll engage with local and international finance teams across the subsidiaries. Your Role: * Conduct rigorous testing and refinement of financial controls and procedures across all group companies. * Identify weaknesses and spearhead improvements in collaboration with the Reporting and Controls Manager. * Assist in shaping policies and procedures for future enhancements. * Dive deep into key accounting estimates and operational KPIs, ensuring accuracy and clarity. * Play a vital role in the preparation of annual statutory accounts and external audits. Your Profile: * Prior experience in internal or external audit roles is essential. * Exceptional organisational skills to manage multiple priorities and meet strict deadlines. * Meticulous attention to detail and a strong analytical mindset. * Sound knowledge of financial reporting procedures and technical accounting concepts. * Proficiency in Excel for data manipulation, analysis, and presentation. * Ability to make informed decisions independently. * Excellent verbal and written communication skills, fostering effective relationships with subsidiary finance teams. * Possession of a recognised professional accountancy qualification or active pursuit thereof. 46744CHR2INDMANS
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Legal Advisor5 day in office: Monday - Friday (shifts listed below)Located in Manchester City The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and Ireland. The Role:As a Legal Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, including telephone and email. Your role will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met. Day to Day Responsibilities: * Provide timely legal and financial information to clients adhering to set SLAs and KPIs * Manage incoming calls efficiently, either resolving cases independently or distributing them among team members * Conduct research and engage in self-learning to enhance expertise in relevant areas * Handle diverse client issues with empathy, especially those in distress * Demonstrate a general understanding of legal and financial domains including but not limited to Family Law, Commercial Law, Criminal Law, and Consumer Law * Uphold a standard of excellent customer service in all interactions What You Bring to the Team: * Proficiency in various legal and financial matters * Capacity to prioritize tasks and work independently or collaboratively within a team * Strong verbal and written communication skills * Dedication to providing exceptional customer service and assisting individuals * Open-minded, enthusiastic, and non-judgmental approach * Comfortability with telephony and IT systems Shift Patterns: * Monday: 9am - 5pm * Tuesday: 9am - 5pm * Wednesday: 1pm - 9pm * Thursday: 12pm - 8pm * Friday: 9am - 5pm 47709CHINDMANJ
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Company Overview:Our client is a leading expert in tax and accounting, specialising in providing professional advice to businesses to optimise performance. They are committed to offering reliable, high-quality information and tools, serving SMEs in areas of tax, VAT, payroll, employment, HR, H&S, and commercial legal advice lines. As a trusted partner, they aim to minimise uncertainty and reduce errors for businesses. The Opportunity:Join a team in a unique role where you'll be responsible for supporting clients on all aspects of tax through phone and email communication. You'll gather information, conduct research when necessary, and relay insights to clients, referencing appropriate legislation. Notably, this role doesn't involve timesheets, and it offers the flexibility of full remote work. Key Responsibilities: * Provide expert support to clients on various tax-related matters over phone and email. * Gather relevant information, conduct research, and communicate findings to clients. * Reference and apply appropriate legislation to address client queries effectively. * Collaborate with internal teams to stay informed about changes in legislation and industry best practices. Qualifications and Skills: * ATT or CTA tax qualification, or part qualified. * Solid experience in general tax, gained from working in practice, industry, or HMRC. * Inquisitive mindset with a commitment to staying up-to-date with changes in legislation. * Excellent communication skills, both verbal and written. * Ability to work independently and collaboratively in a remote setting. 45991CH1R2INDFIR
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Graduate Claims Handler Greater Manchester
Permanent £20,000 - £25,000 Per Annum
Ref: 45655NBR Group
Portfolio are proud to be exclusively representing our client who provide Legal Expenses and Commercial Liability insurance products to small businesses. Their products help businesses facing a wide range of legal disputes, including employment issues, health and safety matters and tax investigations.This role is a fantastic opportunity for someone looking to join a busy insurance claims team at a very exciting time for a fast-growing company. The role has clear scope for development as the business continues to evolve. You will provide market-leading customer service in every case whilst continuously developing knowledge, skills and behaviours. The role requires you to be part of and contribute to a high performing team through exemplary claims handling, control indemnity spend as well as high quality, maximum quantity output. You must be a great team player with a collaborative attitude and have the ability to communicate effectively and build and maintain relationships, both internally and external stakeholders. Person Specification: * Graduate a degree from any field of study (2:1) * Organised and able to prioritise effectively. * Good work ethic * Ability to work as a team and independently. * Good people skills and ability to have difficult conversations with customers. * Proactive approach to claims handling * Positive attitude If you are interested, please apply with an updated CV! Email nandini.bhatia@theportfoliogroup.co.uk with any questions. 45655NBRINDMANJ
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Monday to Friday 1pm - 9pm.Dive into the role of a Call Handler where empathy meets excitement! I am on the lookout for someone who not only listens with care but brings a touch of joy to every call. if you're ready to turn customer interactions into memorable moments with your understanding and a dash of fun, I want you to be a part of my clients' team. Join them in making a difference, one empathetic and fun conversation at a time. Apply now and let's bring smiles to every call!We are pleased to be working with the UK and Ireland's Largest Independent and Trusted Well-being Provider who have been making a positive difference in over 15 million lives for over 40 years. Our client offers the most comprehensive EAP on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sectors, to business partners, individual users, employees, and their family members. JOB PURPOSE:We are looking for call handlers with an enthusiastic, eager, and willing-to-learn attitude. It will be a challenging but fantastic opportunity to work alongside business professionals, counsellors, and legal advisors in a fast-paced and customer-focused environment. You will be on the front line of Assistance Programmes working alongside the counselling and legal teams. You will assess and triage calls coming into the service, ensuring that clients are reassured of the support you are setting up for them. The role will involve assisting with any call management tasks, helping the relevant teams continually to improve the service, assisting with office duties, and striving to ensure that every call into the service is a positive one. JOB OVERVIEW:You will be on the front line of the Employee Assistance Programme (EAP) working alongside the counselling and legal teams. You will be required to be always available to assess and triage calls coming into the service, ensuring that clients are reassured of the support you are setting up for them. DAY-TO-DAY RESPONSIBILITIES: * To provide an efficient and effective telephone service to all callers * Completing outbound calls to provide effective follow up support * Supporting digital functions within the organisation including live chat and emails * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed * Greet clients making them feel comfortable and at ease, exploring the clients' situation and identifying the next steps, including assessing the risk/urgency of the issue * Ensure that personal knowledge of the assistance programmes is continually developing, and that departmental procedures and protocols are always adhered to * To take ownership and responsibility for of the cases in the first instance and ensure the client can access the relevant support * Ensure that all notes are recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database * Attending team meetings and training as required * Maintain required productivity levels to ensure that the…