Permanent Group Jobs
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Management Accountant Greater Manchester
Permanent £40,000 - £50,000 Per Annum
Ref: P47572CHR2 Group
Management Accountant37.5 hours per week5 days a week in officeLocated in Manchester City Our client are dedicated to providing top-tier HR solutions that empower businesses to succeed, and they are seeking a detail-oriented Management Accountant to join their Finance Team. If you are passionate about financial reporting and strategic business planning, we want to hear from you! Job Purpose: As a Management Accountant you will play a crucial role in preparing accurate monthly management accounts and delivering regular financial reports. Your insights will support strategic business decisions and help identify efficiencies. Working closely with the Financial Controller and the Finance Team, you will ensure that all financial data is precise and timely, aiding various departments in their decision-making processes. Key Responsibilities: * Financial Reporting: Prepare and deliver accurate and timely financial information to the business, including monthly management accounts, balance sheet reconciliations, and variance analysis. * Interdepartmental Liaison: Collaborate with other departments to provide relevant financial insights and support. * Accounts Preparation: Handle intercompany reconciliations, prepayments, accruals, P&L preparation, and investigation of variances. * Cash Flow Management: Oversee cash flow management and weekly forecasting, ensuring financial stability and transparency. * Analysis and Budgeting: Conduct key cost analysis, revenue/client base breakdowns, and manage annual budgeting and quarterly reforecasting processes. * Compliance: Review and file VAT and GST returns, ensuring compliance with regulatory requirements. * Audit Coordination: Serve as the primary point of contact during annual audits, facilitating a smooth and efficient process. * Sales and KPI Reporting: Generate weekly sales and KPI reports, and review monthly sales commission workings. What You Bring to the Team: * Organisational Skills: Ability to prioritise and manage workload effectively to meet strict deadlines. * Financial Acumen: Strong knowledge of financial reporting procedures and the ability to manipulate and present large volumes of data using Excel. * Qualifications: Possess or be working towards a recognised professional accountancy qualification. * Detail-Oriented: Keen eye for detail with excellent analytical and problem-solving skills. P47572CHR2INDMANS
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PA/Business Support Coordinator - up to 24k + Profit ShareHinckley - Full Time Office Based - 8:45am - 5pmDive into a career adventure! We're on the lookout for a PA/Business Support Coordinator to join our vibrant team.Amplify your skills, embrace challenges and be part of something extraordinary.My client have been running for over 80 years with incredible growth plans for the next 5 years. They have achieved 20% growth in the last 3 years and have won many awards such as 'the best company to work for award 2021' and the 'Feefo Platinum trusted service award 2023'. Job Overview As an integral part of the team, this role offers an exciting and varied opportunity in a fast-paced, dynamic working environment. The successful candidate will embed in the company as a trusted, reliable point of contact for key stakeholders as well as internal and field-based sales. Day-to-Day Responsibilities * To devise and maintain office systems, including data management and filing. * To assist with incoming calls when the Sales Director is unavailable. * To produce documentation relating to project work, where required. * To arrange travel and accommodation where required. * To deal with incoming email and post, occasionally corresponding on behalf of the recipient. * Assisting sales teams with ad hoc our CRM System (Salesforce) reports and requests * Lead allocation and data management/movement using our CRM System (Salesforce) * To delegate work in the absence of the Sales Director. * Checking and approving all sales orders within our CRM System (Salesforce) * To organise and maintain the Sales Director's diary and make appointments, including any print outs required for scheduled meetings and preparation of meeting agendas where required. * Assisting with sales staff with order processing using our CRM System (Salesforce) * To assist the Sales Director in ensuring that work assigned by them to other individuals or departments is completed, i.e., follow up on delegated work in order to meet deadlines. * To assist the Sales Director and Management Team with any internal reporting, e.g., the preparation of reports for the Board Meetings, MLI Meeting etc. * To assist the Sales Director with administrative work for departmental/business communications. * Supporting the Sales Director with HR issues, which will consist of minute taking, drafting letters etc. * To co-ordinate monthly payroll across departments ensuring that group deadlines are met. * To manage the preparation and co-ordination of Quarterly Sales Conferences. What you bring to the team * Ability to think outside the box and work on your own initiative. * All written correspondence to contain clear, accurate and thorough information. * High level of confidentiality, integrity and reliability. * Excellent attention to detail. * Excellent organisational and time management skills with the ability to prioritise. * Excellent communication and interpersonal skills. * Excellent word processing and IT skills, including knowledge of a range of software packages such as Outlook, Excel, PowerPoint, Work and internet explorer. * Ability to work under pressure and to tight deadlines. * Ability to research,…
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Retention Business Sales Consultant; London, Blackfriars - £28,000 plus Uncapped CommissionDo you have a keen eye for detail? Are you self-motivated and looking for a new adventure?Is this you? A positive, organised, hardworking individual, who enjoys speaking to clients. An exciting opportunity to join a vibrant company that has been operating for over 40 years with incredible growth and have won many awards such as the 'Feefo Platinum Trusted Service Award 2023'. Job SummaryWorking alongside your Business Development Management you will both be responsible for delivering super service in retaining and developing clients and maximising sales and upsell opportunities. This will include contract renewals and renegotiation of terms in some cases including as part of complaint resolution. This is an ideal role for someone with a sales and customer service background, who is looking for an opportunity to work in a fast-growing and vibrant organisation.You will work with the Client Experience, Payment Team, and Sales departments. Day-to-Day Responsibilities * To be the first port of call in dealing with cancellation queries * To review and develop processes to ensure smooth and efficient service. * Understand customer issues and proactively identify a commercial solution. * To achieve and exceed customer retention targets. * Respond to customers in a timely and professional manner within SLA targets. * Work as part of a team to manage and maintain a customer base of over 15,000 businesses. * Collaborate across all teams to resolve client issues. * Match products and pricing with client needs * Renewal of client contracts to prevent loss to competitors, working alongside the Corporate BDMs where required. * Support our clients with business growth through the promotion of technical solutions. * Deliver a fantastic client experience. * Make outbound telephone contact with clients who cancel subscriptions and retain them as clients, having a positive impact on client retention rates. * Have excellent product knowledge. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. P45867FAR2INDLON
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Occupation Health Administrator Greater Manchester
Permanent £23,500 - £24,500 Per Annum
Ref: 45772FAR2 Group
Step into a pivotal role as a Lead Occupational Health Administrator! My client is seeking a skilled professional to lead their administrative team in managing all aspects of occupational health. The OppurtunityThis is a once in a career opportunity for an exceptional occupational health professional to join a truly Clinically Led business, the industry leading EAP (Employee Assistance Programme) and OH (Occupational Health) provider. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over 80,000 organisations and 13 million lives across the UK & Ireland. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care The RoleYour main function will be to support the Occupational Health manager within the department in achieving your objectives of ensuring all clients are responded to within the required service level agreement (SLA). Reporting to the Occupational Health Manager, the role is best suited to someone with administrative experience. You will be required to monitor and manage key performance indicators (KPI's), including completing regular quality assessment to ensure the team are working consistently and in line with the clinical governance. Day to Day Responsibilities * Ensure all individual and team KPIs are adhered to on a daily, weekly, and monthly basis. * To conduct catch ups with team members on a regular basis, taking part in monthly meetings, reviews and 1-1s. * To liaise with occupational health manager regularly with feedback and suggestions for improvement. * To perform quality assessments using the quality scoring matrix and providing feedback to occupational health administrators. * To assist in the investigation of complaints and liaise with clients and service managers regarding service issues. * Effectively manage all team absence, sickness and lateness in line with company procedure, ensuring that relevant paperwork is completed and saved to personnel files. * To complete accurate, daily clinical data entry onto a secured CRM System. * To case manage all ongoing Occupational Health referrals with the objective of ensuring that all SLAs are achieved. * To liaise with employers, employees and Occupational Health practitioners and assist with their administrative queries. * Must be able to work with other departments to assist in the growth of the business. * Adhere to ISO and SQOHS approved policies and procedures to ensure that quality and compliance is always maintained. * To carry out any other tasks deemed necessary by the Management Team. What you bring to the team * Excellent organisational skills and ability to prioritise workload and meet deadlines. * Track record of meeting and exceeding KPIs and targets and a desire to instil the same behaviours into the team. * Excellent written and communication skills * High level of computer literacy (Word, Excel) * Experience in effective communication with management/senior management. * To be able to work on your own initiative. * To maintain confidentiality and discretion when dealing with any all enquiries,…
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* Are you a BACP registered member? * Have you completed 150 hours or more? * Have you got a degree in counselling or a level 4 diploma? * Have you got 12months counselling experience?Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley!As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * To take accurate information and record on the company's data base * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified. * To effectively identify and manage risk in accordance with companies "Risk Guidance Policy". * To undertake training provided by the company…
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* Are you a BACP registered member? * Have you completed 150 hours or more? * Have you got a degree in counselling or a level 4 diploma? * Have you got 12months counselling experience?Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley!As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * To take accurate information and record on the company's data base * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified. * To effectively identify and manage risk in accordance with companies "Risk Guidance Policy". * To undertake training provided by the company…
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* Are you a BACP registered member? * Have you completed 150 hours or more? * Have you got a degree in counselling or a level 4 diploma? * Have you got 12months counselling experience?Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley!As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * To take accurate information and record on the company's data base * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified. * To effectively identify and manage risk in accordance with companies "Risk Guidance Policy". * To undertake training provided by the company…
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* Are you a BACP registered member? * Have you completed 150 hours or more? * Have you got a degree in counselling or a level 4 diploma? * Have you got 12months counselling experience?Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley!As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * To take accurate information and record on the company's data base * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified. * To effectively identify and manage risk in accordance with companies "Risk Guidance Policy". * To undertake training provided by the company…
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Please note: The hours of this position are 12:00pm-8:30pm and is fully on-site x5 days a week. Responsibilities: * To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call, but occasionally via video conference and email * To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc. * To provide clients with supporting information/documentation to assist them in implementing the advice/ solutions provided * To actively own cases to resolution, building rapport and working relationships with clients on each interaction * To review client documentation and provide advice accordingly taking their internal terms and conditions into account in each case * To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date * To achieve clear and measured KPIs and to work within set SLAs in order to provide first call resolution * To log all advice accurately onto Salesforce and other systems * To follow internal protocols for managing and escalating cases where applicable Qualifications: * CHRP/CPHR designation is mandatory * 5+ years of experience in an advising role * The hours of this position are 12:00pm-8:30pm and is fully on-site x5 days a week * Ability to work under pressure in a fast-moving, performance-driven environment * Excellent communication skills * Ability to juggle multiple tasks, prioritising your workload accordingly * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared * service centre * The ability to motivate yourself and those around you * An organised self-starter with an enthusiasm for exceptional service delivery Benefits: * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service INDCANMC47807