Permanent Group Jobs
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* £27,000-32,000 FTE DOE. * Various shift patterns from part-time to full-time. * Hybrid position - Hinckley * Must be able to attend training induction that runs twice a month.Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to Recover clients - up to 6 clients on an allocated day Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * Registered member of the BACP * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription 47589LS1R6INDHIN
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Weekend Overnight HR Advisor Leicestershire
Permanent £30,000 - £35,000 Per Annum
Ref: P47171LSR5 Group
Calling all HR professionals and employment enthusiasts!Starting 12th August - remote position but must be able to attend Hinckley office for 6-8 weeks training Monday - Friday * 30 hours total * Thurs - 11.15-22.00 * Fri - 11.45-22.00 * Sat - 11.45-22.00 * Sun - 11.45-22.00 Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity.Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options.The successful candidate will be given a high level of training, with opportunities to progress and work their way into senior positions. The HR Advisor will also be responsible for: * Supporting clients with legally compliant advice and a personal touch * Guiding clients with all employment law/HR enquiries received * Providing options and being revolutionary with your ideas! * Take ownership and responsibility of cases to resolution * Building rapport and relationships with clients on each interaction * Putting the client first by responding within contractual SLA's * Recording advice accurately against the appropriate cases on the relevant databases * Supporting with advice on documentation and information implementation * Supporting clients in drafting 'ad-hoc' letters where appropriate * Attending legal briefings and internal company training to ensure that advice provided is compliant with our services * Being responsible for your own self-study and being current with changes in legislation and best practice Benefits * Continuous development from Day 1 * 25 Days Holiday + 8 Bank holidays (increases to 28 with service) * Your birthday off - how will you celebrate? * Regular updates on Employment Law so you're always up to date * Competitive salary framework reviewed twice annually * Free EAP for those days when we all need someone to talk to * Private medical with BUPA (with length of service) * Social Committee to arrange fun events * Department budget for a quarterly day out * A senior team that listens to and responds to team feedback * Career Pathways…
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Recruitment Consultant Greater Manchester
Permanent £24,000 - £27,000 Per Annum
Ref: RECCONMAN Group
The Portfolio Group are looking for ambitious, competitive and resilient people to join the team across London & Manchester! * The Portfolio Group - the #1 Recruitment Company, as supported by our 5* Trustpilot status * Uncapped Commission, No threshold, OTE £80,000+ * Calling all graduates, self-starters or just simple hard workers! * Keen to kick start a career within RECRUITMENT but unsure where to begin * Want to earn a salary with no threshold or ceiling commission package?Who we are?The Portfolio Group is an awarding winning, market leading specialist recruitment consultancy sourcing high calibre talent within the Payroll, Human Resources, Credit Control and Procurement sectors. In line with our exciting expansions plans for 2023, a fantastic opportunity has arisen at The Portfolio Group to grow our Manchester team. Following a full office refurbishment and even more investment into the Manchester team after a record breaking year we are looking to recruit across multiple HOT desks both experienced Temporary and Permanent consultants.We partner with a dynamic portfolio of clients from Blue-Chip Global Entities, the FTSE100, SMEs, Central & Local Government through to the Public and not-for-profit sectors. We are proud to be one of the fastest growing recruitment companies in the UK with excellent brand presence and reputation for exceptional delivery highlighted by our Trustpilot rating. We are looking for highly motivated individuals, who possess excellent communication skills and able to work within a fast paced environment.Why recruitment?Recruitment is a profession most people tend to fall into when they aren't sure which career path to take but who wouldn't want a long term career with high earning potential?Recruitment agencies are used by almost every industry opening up a whole world of future possibilities. You will learn a range of highly sought after skills including; consultation, negotiation, networking, problem solving, marketing, business development and account management. A career in recruitment is ideal for dynamic and proactive individuals who are looking to work in a vibrant and social environment with opportunities for progression. It's an exciting, varied and fast-paced role, which means you will need to be adaptable and solve problems, but you will get support and encouragement from every member of the team from your first day and beyond!Why Us? * Uncapped commission with NO threshold. * Competitive basic salaries. * Modern, state of the art offices. * Opportunities within both temporary and permanent divisions. * Chance to work closely with our directors and receive excellent support and mentoring. * Transparent and structured career progression. * Excellent internal incentives, including lunches and holidays. * Comprehensive benefits package.This is your chance to be a part of the winners' team.. so get in touch today and lets talk! INDREC
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Telesales- No Cold Calling Greater Manchester
Permanent £22,308 - £22,308 Per Annum
Ref: 46822LF Group
DO YOU HAVE GOOD CUSTOMER SERVICE AND TELESALES EXPERIENCE BUT DON'T LIKE COLD CALLING?ARE YOU LOOKING FOR A NEW ROLE WITH NO HARD SELL, UNCAPPED COMMISSION AND PROGRESSION?IF YOU HAVE A PROVEN B2B UPSELLING OR RETENTIONS BACKGROUND, APPLY TODAY AND WE'LL BE IN TOUCH!Peninsula are recruiting a Telesales consultant to contact existing clients and sell additional services to them. This is an ideal role for someone with telesales experience, who likes sales and high earning potential but doesn't like cold calling!Job OverviewTo be a member of the Health & Safety Face2Face Sales team, your role is to sell the product to our client base. On a daily basis, BSC's call clients who have recently taken advice from Peninsula, and highlight the F2F additional service to them. The BSC would then be responsible for explaining the nature of the service to the individual client (including all of the relevant terms and conditions of the service) and informing them of how using the H&S Face2Face service would benefit them directly. Once a client has agreed to pay the additional fee involved, the BSC role is then to provide a smooth transition into our H&S Services Team (Consultancy & Advisory), to ensure that the matter is dealt with promptly and efficiently. Responsibilities· To make a minimum of 50 outbound calls to H&S Face2Face business prospects;· To reach a minimum of 2 hours talk-time per day, i.e. actual time spent actively contacting and speaking to prospects;· To liaise with the Consultancy & Advisory Service Teams, to ensure that all cases are dealt with promptly ensuring the client receives the best service at all times. What you Bring to the Team· B2B experience is advantageous.· Pro-active and self-motivated attitude towards sales targets: Staff are expected to take responsibility.· Strong customer service experience.· Outgoing personality, with strong organisational skills and a tenacious nature.· Professional and intelligent approach to work.· Good business acumen, articulate, uses initiative.· Strongly focussed on delivering an excellent client experience at all stages.· A positive approach in a fast-moving, busy team environment. benefits· Uncapped monthly commission· 25 days' holiday, plus bank holidays· Day off on your birthday· Cash plan· Holidays increase after 2- and 5-years' service· Pension Plan and Life Insurance· Access to Employee Assistance Programme· Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday'!· Company incentives, access to discount schemes INDMANJ
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Join a dynamic and highly regarded business consultancy seeking a talented Tax Consultant to join their esteemed team!In this role, you'll work with a variety of accountancy firms, from individual practitioners to major practices, providing expert written tax consultancy as part of our dedicated VIP unit. Day to Day- Provide expert advice on complex tax matters, including reorganizations, inheritance tax (IHT), capital gains tax (CGT), and more.- Deliver prompt responses to tax consultancy requests via email and detailed written reports.- Engage with clients to understand their unique needs and provide tailored tax solutions.- Maintain comprehensive records of all interactions within our online portal system.- Collaborate with colleagues to offer reviews, second opinions, and best practices.- Stay updated on tax legislation and industry developments. On Offer...- Option to work fully remote or in a hybrid model. No timesheets, no billing responsibilities, and no overtime expectations.- Access to multiple online support channels and opportunities to work or socialize at the office as desired.- Access to Continuing Professional Development (CPD) and professional qualifications.- Competitive Benefits Package: Including a contributory pension scheme, healthcare plan (Medicash), profit sharing (typically 4%, with potential for 8%), employee assistance program, and more.- Generous Leave Policy: 25 days annual leave, increasing to 27 days after 3 years and 28 days after 5 years, plus bank holidays. Additional day off for your birthday.- Additional Bits: Season ticket loan, eye care contribution, private health care, referral scheme, commission opportunities, and monthly incentives! If you thrive on problem-solving, relish challenges, and have a passion for overcoming obstacles and learning, you'll excel in this role. Your technical expertise and people skills will be valued and tested every day, with endless opportunities for growth and development. We foster a positive, results-driven culture and prioritize a strong team ethos. If you're ambitious, focused, and eager to make a real difference, we want to hear from you! P965176CCR6INDFIR
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Business Support Coordinator Greater Manchester
Permanent £23,500 - £25,000 Per Annum
Ref: 47748LF Group
Portfolio are proud to be representing our client, an award winning, Market leading EAP in their search for a Business support coordinator. This is an integral role within the sales team, ensuring a smooth day to day running of the dept, managing the inbox, allocating leads, producing reports and all associated Admin. You will be part of a small team, working in a fast paced environment, flexibility is a must due to the fluidity of the team - no 2 days will be the same! If you have come from a sales administration, or business support background, have good Excel skills and enjoy a fast paced role, aplly today and we'll be in touch! job overviewBusiness Support Coordinators manage the provision of complete administrative support to the direct and indirect sales teams which includes preparing reports, allocating leads, maintaining operational procedures, data management of the CRM system and the production of all new client set ups.This includes allocating more than 500 leads per month, processing more than 300 contracts, support of the Business Support mailbox and keeping this within the SLA. You will act as sales enablement support and produce daily and weekly reporting with analysis of trends and relevant MI data to senior sales management team. day to day responsibilities 1 Ensure mailbox is constantly monitored and all emails are processed 2 Compile daily, weekly, monthly, quarterly, and yearly reports with analysis 3 Manage incoming leads 4 Process daily new businesses applications 5 Act as sales support for all sales teams - supporting with system training and daily queries from the sales department 6 Monitor & allocate data records so the sales team always have enough data to work 7 Coordinate the administrative needs of the Sales team and management team as required essential skills and Competencies 1 Strong Microsoft Office software experience, Word and Powerpoint and expert Excel skills 2 Attention to detail: excellent attention to detail skills and ability to analyse and interpret data, experience with statistical anaysis and able to problem solve data errors 3 Teamwork: willingness to assist and support others as required and get on with team members 4 Experience in a fast-paced organisation 5 Energy, commitment and drive: dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development 6 Relationship-orientation: possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships 7 Time management/organisation: accomplish objectives effectively within time frame given, carry out administrative duties within portfolio in an efficient and timely manner 8 Commerciality: ability to apply knowledge in a practical, commercial manner 9 Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience BENEFITS 1 25 days' holiday, plus bank holidays 2 Day off on your birthday 3 Cash plan for you (and your children, if any) 4 Holidays increase after 2- and 5-years' service 5 Contractual sick pay 6 Private medical insurance after 5 years' service 7 Pension Plan and…
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The Role of Technical Health & Safety AdvisorMy client is offering a compelling opportunity for a Technical Health and Safety Advisor. You will deliver health and safety guidance, support, recommendations, and solutions to our clients as part of our comprehensive health and safety service. Additionally, you will contribute to the formulation of policies and the enhancement of client services. The position requires Monday to Friday availability with standard hours from 9:00 a.m. to 5:30 p.m., although flexibility is necessary to accommodate fluctuating business demands. Successful candidates can anticipate substantial prospects for career advancement. This full-time role is based onsite at our downtown Toronto office near Union Station.Day-to-Day Duties and ResponsibilitiesAs a Technical Health & Safety Advisor, your duties will include: * Performing Annual Review of the client's documentation and provided advice for implementation of their program. * Reading and analyzing a client's health and safety policies and other related documentation for the purposes of providing advice, support, solutions and/or recommendations * Writing and revising health and safety policies in the context of the expansion of our services to other provinces * Developing material and tools for additional services to clients (audits, training, etc…) * Conducting research on best practices and legislation and synthesize the information into coherent tools/products * Provide help on the OHS Advice phone line when required, providing relevant and correct health and safety advice, support, solutions and recommendations to our clients in a professional, efficient and practical manner * Completing internal reports following conversations and communications with clients regarding their health and safety issues * Achieving internal key performance indicators Education/Experience * A degree, diploma or certificate from an accredited health and safety education or training program * A minimum of 3+ years of relevant health and safety training and work experience * CRSP designation or working towards What you Bring to the Team * A thorough knowledge of the Occupational Health and Safety legislation and related regulations in Canada * Excellent communication and writing skills * Analytical mind and synthesis skills * Very strong time management skills * An ability to work independently, as well as a team player * A high level of computer literacy Perks and Benefits * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location (Right near Union Station) * Vacation Days increase after 2 and 5 years' service 47696CNINDCAN
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Are you a commercially focused individual with a passion for SEO? We're seeking an ambitious individual to join our clients team as an SEO Executive.In this role, you'll contribute fresh ideas and innovative strategies to drive organic growth! Day to Day * Drive organic traffic and improve website rankings. * Conduct keyword research to identify relevant and high performing keywords for content optimisation. * Plan, Produce and Optimise website content, create new articles depending on keyword and competitor research * Conduct on-page and off-page optimisation, including link building, to improve website visibility and authority. * Monitor website performance using SEO tools and analytics platforms, such as Google Analytics and Search Console, to track key metrics and identify areas for improvement. * Perform regular website audits to identify technical issues, improve site speed, and ensure proper indexing by search engines. * Generate reports and present findings to the SEO team YOU? * Proven experience as an SEO Executive or similar role, with a track record of successful SEO campaigns and improved website rankings. * Strong knowledge of search engine algorithms, ranking factors, and SEO best practices. * Proficient in using SEO tools, such as Google Analytics, Search Console, Ahrefs, SEMrush, or Moz. * Proficient in on-page and off-page optimisation techniques, including keyword research, content optimisation, and link building. * Strong communication skills, with the ability to collaborate effectively with cross functional teams. * Stay updated with the latest trends and developments in SEO and digital marketing. This is a role that would suit an ambitious individual with strong interest in SEO! P967604CCRINDMANS
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Client Experience Onboarding Specialist Leicestershire
Permanent £22,000 - £24,000 Per Annum
Ref: 47656EBR Group
Do you pride yourself on delivering exceptional customer service?Our client is seeking a Client Experience superstar to provide support to our growing client base across Great Britain. Within this role, you will be the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Day to day: * Contacting and welcoming clients, booking their initial appointments with consultants in line with service levels and diary booking guidelines. * Ensuring all new business is accurately added to the spreadsheet and called within 1 hour of receiving. * Ensuring that all client service issues whether verbal or written are acknowledged in line with the complaints procedure. * Liaising with the new business resolution specialist to handle new business intent to cancels quickly and effectively. * Ensuring that all client service issues are thoroughly investigated through discussion with the client and appropriate internal staff. * Ensuring that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * Accountable for obtaining a prompt response to client queries, service issues and requests to cancel. * Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. * Receiving client and consultant telephone calls and resolve queries and service issues. You: * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * A team player. * Ability to work in a fast paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. 47656EBRINDMANJ