Permanent Group Jobs
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Retentions Sales Consultant:London, Blackfriars, £28,000 + uncapped commission, office based Monday - FridayDo you have a keen eye for detail? Are you self-motivated and looking for a new adventure?Is this you? A positive, organised, hardworking individual, who enjoys speaking to clients. An exciting opportunity to join a vibrant company that has been operating for over 40 years with incredible growth and have won many awards. Job SummaryWorking alongside your Business Development Management you will both be responsible for delivering super service in retaining and developing clients and maximising sales and upsell opportunities. This will include contract renewals and renegotiation of terms in some cases including as part of complaint resolution. This is an ideal role for someone with a sales or customer service background, who is looking for an opportunity to work in a fast-growing and vibrant organisation.You will work with the Client Experience, Payment Team, and Sales departments. Day-to-Day Responsibilities * To be the first port of call in dealing with cancellation queries * To review and develop processes to ensure smooth and efficient service. * Understand customer issues and proactively identify a commercial solution. * To achieve and exceed customer retention targets. * Respond to customers in a timely and professional manner within SLA targets. * Work as part of a team to manage and maintain a customer base of over 15,000 businesses. * Collaborate across all teams to resolve client issues. * Match products and pricing with client needs * Renewal of client contracts to prevent loss to competitors, working alongside the Corporate BDMs where required. * Support our clients with business growth through the promotion of technical solutions. * Deliver a fantastic client experience. * Make outbound telephone contact with clients who cancel subscriptions and retain them as clients, having a positive impact on client retention rates. * Have excellent product knowledge. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. 47836EBINDLON
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Back End Developer (.NET) Greater Manchester
Permanent £45,000 - £65,000 Per Annum
Ref: P971080NBR2 Group
Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.In this role our client is looking for a candidate that possess an ability to work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. An Ideal candidate would have experience of REST, JSON and how to build clean architecture with TDD and BDD for mobile platforms.The ideal candidate will have a positive, 'can-do' attitude, with a thirst for knowledge and the ability communicate knowledge effectively and work within a team. Key Responsibilities/Skills: * Ensure that the initiative has a coherent Definition of Done and that your features are met. * Able to communicate a complicated problem succinctly accurately and coherently to a team with different skill sets. * Exhibit cross functional behaviour and support other competencies within the company. * Able to negotiate and compromise solutions and find the balance between best practice, expediency and longer-term maintenance costs. * Demonstrate, discuss and permeate current good practice in the skills specific to your professional family across other members of your professional family. * Propose new technology, process or tooling to improve efficiency being aware of the future maintenance costs and consistency across other product teams. * You make realistic commitments that you are confident of meeting and strive to do so. * Maintain and improve engineering practice. * Maintain and improve software quality for features built (TDD, Pairing, Peer Review, Static Analysis) * Support the product owner and Development Lead in the provision of estimates that are at an appropriate level of fidelity for the phase in the development lifecycle. * Support the QA in identifying describing and resolving defects. * Support the BA in the elaboration of requirements. * You take responsibility for the entire lifecycle of delivery from idea, marketing, sales and operation. * Manage your own training requirements. * Attend industry events and share the value with your Benefits: * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. * Profit Share Scheme. P971080NBR2INDMANS
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The role of a Health & Safety Consultant is crucial in ensuring that organizations maintain safe and healthy working environments for their employees.This is a field-based position, working in Toronto. A valid G license is required for this role. Here's a breakdown of the key aspects of this role: 1 Providing Advice and Support: As a Health & Safety Consultant, your primary responsibility is to offer guidance, recommendations, and solutions to clients regarding health and safety practices. This involves assessing risks, understanding regulatory requirements, and suggesting measures to mitigate potential hazards. 1 Client Interaction: You'll be actively engaging with clients, both virtually and onsite, to understand their specific needs and challenges. This may include conducting audits, evaluating operations, and providing tailored advice to improve safety standards. 1 Development of Health & Safety Management Systems: You'll work closely with clients to develop comprehensive health and safety management systems tailored to their business operations. This includes drafting relevant policies, procedures, and training programs to ensure compliance with regulations and best practices. 1 Project Work and Collaboration: Alongside your day-to-day client interactions, you may also be involved in larger projects aimed at enhancing health and safety practices or developing new solutions. Collaboration with other consultants is essential to meet client expectations and achieve business objectives. 1 Compliance and Regulatory Knowledge: A deep understanding of Occupational Health and Safety legislation is imperative in this role. You'll need to stay updated on relevant laws and regulations to ensure that clients remain compliant with legal requirements. 1 Education and Experience: A degree or diploma in a relevant field, coupled with a minimum of 5 years of experience in health and safety, is typically required for this role. Additionally, having or pursuing OHS designations demonstrates a commitment to professional development in the field. 1 Communication and Interpersonal Skills: Strong communication and interpersonal skills are essential for effectively engaging with clients, understanding their needs, and conveying complex information in a clear and concise manner. 1 Time Management and Flexibility: Given the dynamic nature of the role, the ability to manage time effectively and adapt to changing client demands is crucial. Flexibility in working hours and readiness to accommodate client schedules are often required. 1 Technological Proficiency: Proficiency in various software tools and platforms, such as Salesforce, is beneficial for managing client interactions, documenting recommendations, and tracking progress. 1 Commitment to Customer Experience: Demonstrating a genuine commitment to providing excellent customer experience ensures client satisfaction and fosters long-term relationships. Overall, the role of a Health & Safety Consultant demands a blend of technical expertise, interpersonal skills, and a dedication to ensuring the well-being of employees in diverse work environments. Education/Experience * A degree or diploma from an accredited college or university * Having or pursuing OHS Designation (example: CRST, CRSP) * Strong knowledge of the Occupational Health and Safety Legislation throughout Canada * A strong background in developing and implementing comprehensive health and safety programs such as, but not limited to, training, auditing, evaluating process risks, safe work procedures…
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Litigation Paralegal - Employment Law Greater Manchester
Permanent £25,000 - £28,000 Per Annum
Ref: 47218LF Group
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law. In this role you will be dealing with case preperation before Employment tribunal, working on behalf of Business owners to assess tribunal matters, create court bundles,witness statements etc. You must be educated to LLb and have Employment law knowledge and Litigation experience. In return you will gain fantastic knowledge of Employment law across all industries, and amazing progression opportunies. This role will also support SQL qualification as it will count towards Legal work experience. Job PurposeTo assist our broad spectrum of clients with Employment Tribunal matters, from advising on merits of the case, drafting responses to exchanging witness statements as well as conducting telephone preliminary hearings. Job OverviewWe are looking for a bright, confident, legally-qualified individual, preferably with employment law experience, to work in a dynamic team to cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach, and we are looking for someone with excellent communication skills to provide that. Day-to-Day Responsibilities· Assessing Tribunal matters as well as early conciliation matters· Drafting pleadings, witness statements and relevant applications· Dealing with all aspects of document disclosure and creation of bundles· Liaising with Tribunals, Claimants' representatives, clients and ACAS· Providing advice on case prospects and achieving commercially favourable settlements· Conducting preliminary hearings by telephone What you Bring to the Team· Law degree (or GDL) plus good litigation experience and/or a professional qualification (LPC/BPTC)· A real commitment to helping our clients through a difficult time· A positive approach to a busy workload and team work· A genuine passion for employment law and attention to detail INDMANJ
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law. In this role you will be dealing with case preperation before Employment tribunal, working on behalf of Business owners to assess tribunal matters, create court bundles,witness statements etc. You must be educated to LLb and have Employment law knowledge and Litigation experience. In return you will gain fantastic knowledge of Employment law across all industries, and amazing progression opportunies. This role will also support SQL qualification as it will count towards Legal work experience. Job PurposeTo assist our broad spectrum of clients with Employment Tribunal matters, from advising on merits of the case, drafting responses to exchanging witness statements as well as conducting telephone preliminary hearings. Job OverviewWe are looking for a bright, confident, legally-qualified individual, preferably with employment law experience, to work in a dynamic team to cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach, and we are looking for someone with excellent communication skills to provide that. Day-to-Day Responsibilities· Assessing Tribunal matters as well as early conciliation matters· Drafting pleadings, witness statements and relevant applications· Dealing with all aspects of document disclosure and creation of bundles· Liaising with Tribunals, Claimants' representatives, clients and ACAS· Providing advice on case prospects and achieving commercially favourable settlements· Conducting preliminary hearings by telephone What you Bring to the Team· Law degree (or GDL) plus good litigation experience and/or a professional qualification (LPC/BPTC)· A real commitment to helping our clients through a difficult time· A positive approach to a busy workload and team work· A genuine passion for employment law and attention to detail INDMANJ
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PR and Social Media Executive Greater Manchester
Permanent £28,000 - £33,000 Per Annum
Ref: P970592CC Group
Are you seeking your next role which offers diversity within the PR & Social space?Your creativity will be instrumental in shaping our social media strategy and driving proactive digital PR initiatives to enhance our clients brand visibility. Stay ahead of digital trends, news agendas, and industry headlines to elevate our company image and meet PR and marketing objectives! Responsibilities * Plan, create, and schedule compelling content across various platforms, leveraging a social management platform. * Develop innovative social media strategies in collaboration with the Associate Director of Group PR and Communications. * Ensure content aligns with brand guidelines, collaborating with writers as needed. * Partner with marketing and product teams to generate buzz around new launches. * Cultivate relationships with industry professionals and journalists to expand our network. * Train internal teams on maintaining a cohesive social media strategy. * Identify digital PR opportunities to elevate the Group's profile. * Engage with followers, respond to inquiries promptly, and manage company reputation. * Craft comments, press releases, blogs, and thought leadership pieces for publication. * Stay abreast of industry trends and advise on relevant PR opportunities. * Deliver all copy on time and up to editorial standards. * Monitor media coverage and social media engagement, reporting results to key stakeholders. YOU? * Minimum two years' experience in social media strategy or digital PR. * Proficiency in coordinating social media and digital PR campaigns. * Track record of successful media relations and brand awareness campaigns. * Strong project management and organizational skills. * Excellent interpersonal and communication abilities. * Deadline-oriented with multitasking capabilities. * Proficient copywriting skills. * Creativity, enthusiasm, and a continuous improvement mindset. P970592CCINDMANS
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Senior Legal Administrator Greater Manchester
Permanent £26,000 - £28,000 Per Annum
Ref: 47811LF Group
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Senior Administrator. This role sits within the Workforce Planning department and is a very fast paced role. We are looking for a strong administrator with excellent attention to detail and organisational skills, to provide support the WFP team. You will be managing Law consultant's diaries, updating multiple systems, dealing with phone and email queries amongst other duties. This role is integral to the smooth running of the department, Legal administration or Workforce planning would be advantageous. If you are looking for a new challenge, please apply today and we'll be in touch! Job Overview To prioritise workforce optimisation of tasks within the Legal Services Department. Have theability to work with various systems re data entry and auditing. Confident and effectivecommunicator as you will be required to speak daily with Legal Experts over Teamsand face to face re the management of their workloads.You will have prime responsibility for processing our communications for both our internaland external clients and other relevant parties, as well as support the new work andhandover processes, billing, insurance queries and support, and updating and closure offiles whilst ensuring the accuracy of data relating to ongoing matters or following theirconclusion. Day-to-Day Responsibilities * Co-ordination of Legal Experts' diaries and the ability to prioritise their workloadseffectively.* Administrative tasks such as case reviews, gathering important information fromemails and teams' requests, then inputting data into various systems.* Auditing and housekeeping tasks from numerous systems.* Logging-in and allocation of cases.* Contract checks and reviews.* New-work and Cases' handover processes.* Liaising frequently with Legal Experts over teams, email and face to face regardingtheir workloads and requirements.* Inbound calls and outbound calls to Clients, Legal Experts and Tribunals. The needfor the calls is to usually gather information to allow the Department to plan and runmore effectively.* Chasing clients in arrears; checking any exited clients against live tribunals andproviding details to Finance for clients who require additional invoicing.* Provide support to the Workforce Planning Litigation Manager as required and toprovide support to the Client Liaison Team as needed to deputise in their absence.* Meet departmental and company protocols and KPI's.* All written client correspondence to contain clear, accurate and thorough informationand meet required company standards.* Audit and Housekeeping of Workforce Planning Workflows Key SkillsCompany Confidential* A 'Yes I Can' attitude - solution oriented.* Ability to work in an extremely fast-paced environment.* Strong time management & effective organisational skills.* Strong communication skills via all mediums.* Ability to prioritise tasks.* Ability to use your own initiative and problem solve.* Auditing skills.* Microsoft office proficient.* A dynamic and flexible approach, as well as the ability to work under pressure andwithin a Team.* Workforce planning experience would be an advantage. BENEFITS· 25 days' holiday, plus bank holidays· Day off on your birthday· Cash plan for you (and your children, if any)· Holidays increase after 2- and 5-years' service.· Contractual sick pay· Private medical insurance after 5 years' service·…
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Social Media / Community Manager Wanted!Are you a dynamic, strategic, and creative community manager? We want you to lead our clients social media growth, elevate there presence on review sites, and ultimately drive lead generation! Social MediaManage LinkedIn, TikTok, Meta, and more. Optimize profiles, create engaging content, execute campaigns, and track performance. Review SitesOversee Glassdoor, Google, Capterra, etc. Maintain profiles, respond to reviews, and drive positive ratings. Community ForumsEngage on Reddit, Pinterest, Facebook Groups. Foster brand advocacy and manage influencer endorsements. YOU?You will have a strong background in social media & platform community management from editorial scheduling, channel profile optimisation, issues management to applying different tactics by channel to drive improved engagement and conversion. You are an excellent communicator in both verbal and written formats and can tailor your communication style by channel and audience type. * Proven experience in social media management * Excellent communication skills * Strong analytical and technical abilities * Creative and innovative thinker * Highly organized with a can-do attitude * Familiarity with social media tools and SEO Join us and drive our digital community to new heights! Apply now! 970592CCRINDMANS
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If you are looking to work for a multi-award winning health & safety service provider offering a competitive salary package and career development, then apply today for more information! Why Croner? Variety As a Consultant, you will be visiting clients from a variety of industry sectors: everything from care homes to manufacturing firms, there's not really an industry sector, which we don't cover. Flexibility This is a full-time permanent role, allowing you to combine member visits with working from home. You will have allocated admin days balanced with field visits to members Professional DevelopmentWe want all our Consultants to develop their CPD, which is why we run workshops several times a year to develop our team's skills, experience and share best practice Duties will include: * The undertaking of Health & Safety surveys of clients premises and then the production of relevant Health and Safety Management Systems. * Provide new clients with a gap analyses, in relationship to their current health and safety standing. * Submit the evaluation report and other client-related documents in accordance with departmental protocols. * Advise and instruct clients in the use of their Health and Safety Management system under close supervision until agreed. * Liaise with HSE and other Enforcing Authorities on behalf of clients when required to do so. Provide appropriate support and assistance to the client when dealing with Enforcing Authority action. * Assist clients with accident or other special investigations as required. * Attend Company meetings, courses etc. when required to update and maintain professional skills/knowledge. * Conduct yourself in a professional manner at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. Required Skills and experience: * Candidates must have a relevant health & safety qualification * Chartered Member of IOSH or working towards this, or member of CIEH * Excellent Communication Skills * Strong interpersonal & time management skills Desirable Skills and Experience: * Fire Risk Assessment * Food Safety Audits * Construction * Dangerous Substances and Explosive Atmospheres Regulations We have an exceptional benefits package, which includes * 25 days holiday plus bank holidays * Company pension scheme * Excellent tailored training programme * Company Car or £6,000 car allowanceIf you are looking to work for a multi-award winning health & safety service provider offering a competitive salary package and career development, then apply today for more information! 965730CC4R7INDFIR